Job Title: General Assistant (External Applications Only)
Company: Cashbuild
Location: Oudtshoorn, South Africa
Department: Operations
Job Type: Permanent
Reference: OPS 7
About the Company
Cashbuild is Southern Africa’s leading retailer of building materials and associated products. With a strong footprint across the region, Cashbuild offers high-quality products and excellent service to a wide range of customers. The company prides itself on creating sustainable employment opportunities while maintaining high operational standards. Cashbuild is committed to fostering growth and development among its employees.
Role Overview
Cashbuild is looking for a reliable and hardworking General Assistant to join the Oudtshoorn branch. This role is focused on providing excellent customer service, ensuring stock is properly merchandised, and maintaining housekeeping standards. The successful candidate will play a key role in ensuring the store operates efficiently, safely, and according to company standards. This vacancy is strictly open to external applicants.
Key Responsibilities
Customer Service
Advise and assist customers by providing information on the correct products and resolving queries
Assist with resolving customer complaints in a professional and timely manner
Ensure customers have a positive shopping experience
Merchandising Standards
Merchandise bulk stock safely and according to the store layout plan
Ensure designated areas are fully merchandised according to planograms
Correct shelf price labelling in all areas of responsibility
Restock shelves promptly to avoid stock gaps and maintain product availability
Housekeeping
Maintain a clean and obstacle-free work area at all times
Ensure stock is merchandised immediately after receipt
Keep aisles clear to allow customers to move around the store safely
Complete checklists for canteen, toilets, and showers as required
Safety Compliance
Comply with all Occupational Health and Safety Act (OHSA) requirements
Use appropriate safety gear as required
Ensure that racking and bulk stock areas are merchandised safely to prevent risk to customers and colleagues
Report any safety concerns or discrepancies to the Store Manager immediately
Stock Loss Management
Report damaged stock within your area of responsibility to the Store Manager promptly
Assist in preventing stock losses through proper merchandising and monitoring
Requirements
Minimum Qualifications and Experience
Grade 10 or NQF Level 3 with at least one year of relevant work experience
Alternatively, Grade 12 without work experience
Ability to communicate in English and the dominant language spoken in Oudtshoorn
Valid South African ID or work permit
Basic numerical skills with the ability to perform accurate calculations
Willingness to work shifts, weekends, and public holidays
Ability to work under pressure and meet deadlines
Core Competencies
Integrity
Demonstrates honesty, reliability, and responsibility in all tasks
Handles sensitive information with care
Follows through on commitments and builds trust
Accuracy
Consistently attentive to detail
Works in an organised and precise manner
Prevents mistakes by double-checking work
Client Focus
Provides friendly, helpful, and efficient service to customers
Proactively identifies and responds to customer needs
Creates a welcoming shopping environment
Personal Development
Seeks opportunities for continuous improvement
Participates in relevant training programs
Welcomes feedback and strives for personal and professional growth
Explore More Opportunities
Looking for additional career opportunities in retail and operations? Browse similar vacancies below:
Retail and Store Jobs Across South Africa
Latest Vacancies in Oudtshoorn
Operations and General Assistant Jobs in the Western Cape
How to Apply
If you meet the requirements and are ready to contribute to a respected, customer-focused retailer, submit your application today. This vacancy is strictly for external applicants.
Shortlisted candidates will be contacted. Cashbuild is an equal opportunity employer committed to diversity and inclusion.
General Assistant(External Applications Only)
General Assistant(External Applications Only)
