RETAIL SHOP ASSISTANT – TOOLS AND MACHINERY | PORT ELIZABETH

IGNITE YOUR RETAIL CAREER WITH ADENDORFF MACHINERY MART

Are you passionate about sales, customer service, and eager to learn the ins and outs of tools and machinery? Adendorff Machinery Mart’s Port Elizabeth branch is looking for a Retail Shop Assistant to join our dynamic team. This permanent, entry-level role offers comprehensive training, hands-on experience with industry-leading products, and a clear path to career advancement.

WHY THIS ROLE MATTERS

In today’s competitive retail environment, an exceptional in-store experience drives customer loyalty and repeat business. As a Retail Shop Assistant, you will be the face of Adendorff Machinery Mart to our customers, guiding them through product selections—from power tools and welding machines to compressors and generators—and delivering solutions that meet their needs. Your ability to engage customers, maintain accurate stock, and ensure an inviting store environment directly impacts sales performance and fosters Adendorff’s reputation for excellence.

ABOUT ADENDORFF MACHINERY MART

Adendorff Machinery Mart sources high-quality equipment from around the globe to offer an unrivalled range of tools and machinery at the best prices. We believe in cultivating a strong workforce through Organizational Development & Training, enabling our employees to conceptualize and deliver total solutions. Our commitment to long-term relationships with customers and staff positions us as market leaders in the tools and machinery retail sector.

KEY RESPONSIBILITIES

Customer Engagement & Sales

• Greet customers promptly, assess their needs, and recommend products that align with their projects and budgets.

• Demonstrate product features, explain technical specifications, and provide hands-on demonstrations when possible.

• Process sales transactions accurately, upsell relevant accessories and service plans, and ensure a smooth checkout experience.

Merchandising & Stock Control

• Receive, unpack, and stock new deliveries in designated areas, ensuring accuracy against purchase orders.

• Conduct regular stock takes, reconcile inventory discrepancies, and maintain optimal stock levels to prevent out-of-stock situations.

• Arrange product displays according to brand standards and promotional themes to create an appealing shopping environment.

Store Maintenance & Housekeeping

• Keep the sales floor, aisles, and checkout areas clean, organised, and safe.

• Adhere to health and safety protocols, ensuring equipment is stored securely and access routes remain clear.

• Participate in daily briefings and INVOCOM™ meetings to share insights on store performance and continuous improvement ideas.

REQUIRED SKILLS & QUALIFICATIONS

Education & Experience

• Senior Certificate (Matric) or equivalent qualification is mandatory.

• Previous retail or sales experience is preferred but not essential; entry-level candidates with a customer-centric attitude are encouraged to apply.

• Technical knowledge in DIY tools, hardware, or machinery is a significant advantage.

Core Competencies

• Customer Service Excellence: Empathy, active listening, and problem-solving skills to resolve customer queries and concerns.

• Communication Skills: Clear verbal and written English; ability to explain complex product details in plain language.

• Numerical Ability & Attention to Detail: Accurate handling of cash, card transactions, and stock records.

• Teamwork & Reliability: Punctual, dependable, and a collaborative spirit to support colleagues in achieving branch goals.

• Adaptability & Learning Agility: Willingness to continuously learn about new products and industry trends.

BENEFITS & CULTURE

Competitive Compensation

• Negotiable salary based on experience, with additional benefits available.

• Staff discounts on top-quality tools and machinery.

Career Pathways

• Structured training programs in sales techniques, product knowledge, and customer relationship management.

• Opportunities to progress into roles such as Senior Sales Advisor, Branch Supervisor, or Technical Trainer.

Supportive Environment

• Inclusive culture that values diversity and encourages applications from all designated groups.

• Continuous professional development through workshops, mentoring, and e-learning resources.

HOW TO APPLY

If you meet the requirements and are ready to embark on a rewarding retail career, submit your CV via the “Careers” page on our website before 04 July 2025. Please highlight any relevant sales or technical experience in your application. If you have not received feedback within two weeks of applying, kindly consider your application unsuccessful.

EXPLORE RELATED OPPORTUNITIES

Boost your job search by exploring more vacancies across South Africa:

• Discover other Retail Positions for tools, machinery, and general merchandise.

• Browse Sales & Customer Service Roles tailored to dynamic, customer-focused careers.

• Find additional Eastern Cape Opportunities across multiple industries.

Visit Jobs and Career Opportunities South Africa at https://jobsandcareeropportunities.co.za/ for daily updates on new job listings, career advice, and the latest industry insights. Join Adendorff Machinery Mart and power your future in tools and machinery retail!

APPLY HERE