LEARNING AND CHANGE CO-ORDINATOR | SUN INTERNATIONAL INTERCONTINENTAL TABLE BAY | CAPE TOWN
Posted: 18 June 2025
Location: Cape Town, Western Cape, South Africa
Company: Sun International – InterContinental Table Bay
Department: HR – Learning & Development
Job Type: Permanent
Positions Available: 1
Reference Number: SI-278
Salary: Market Related
ABOUT SUN INTERNATIONAL AND INTERCONTINENTAL TABLE BAY
Sun International is an established leader in Southern Africa’s luxury hospitality, entertainment, and gaming industry. With globally recognised hotels and resorts, the group is synonymous with excellence, offering exceptional experiences to both guests and employees.
The InterContinental Table Bay, Cape Town, is a world-class five-star hotel, delivering outstanding service in one of the most iconic cities in South Africa. The hotel is currently seeking a meticulous and organised Learning and Change Co-Ordinator to join its dynamic team, providing critical support to Learning and Development operations.
ROLE OVERVIEW
The Learning and Change Co-Ordinator will play an essential role in supporting the Learning and Change function within the hotel. The successful candidate will be responsible for administrative processes, learning programme coordination, system updates, and supporting change initiatives. This role requires attention to detail, strong organisational abilities, and a proactive approach to learning and development operations.
This position offers an exciting opportunity to work in a premium hospitality environment, contributing to both employee development and organisational change initiatives.
KEY RESPONSIBILITIES
Learning and Development Administration
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Act as the first point of contact for all learning and change-related queries
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Maintain accurate learning and development event records, including course codes, calendars, attendance registers, and logistical information
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Administer learning-related documentation for new programme requests and amendments to existing programmes
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Update the learning management system with programme information, bursary applications, study assistance loans, and development programmes
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Ensure all learning data is accurate and complies with audit and legislative requirements
Skills Development and Bursary Administration
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Track and monitor bursary applications, study assistance loans, and academic results
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Provide administrative support for processing learnerships and skills development programmes
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Support the preparation of mandatory reports and internal audits to ensure clean, accurate data for submission
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Coordinate documentation and contracts for external professionals involved in learning initiatives
Event Coordination and Logistics
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Arrange venues, equipment, catering, and logistics for learning and change programmes
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Send out invitations and communicate programme details to attendees in advance
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Ensure all required resources, such as equipment and learning materials, are available and in working order
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Liaise with travel service providers to coordinate travel and accommodation for stakeholders and service providers
Change Communication and Stakeholder Support
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Support the team in developing communication templates, posters, and content for change initiatives
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Assist with compiling presentations, data analytics, and reporting related to learning and change
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Track the progress of learning programmes and monitor costs to ensure alignment with budgets and contracts
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Provide administrative support for the Learning & Development department, including responding to queries, emails, and telephone enquiries
Onboarding and General Administration
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Facilitate and track onboarding processes for new employees within the unit
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Maintain and update shared folders, templates, and documentation repositories
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Allocate and reconcile supplier invoices, resolving queries and tracking spend against skills development targets
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Minute meetings and communicate relevant information to stakeholders
QUALIFICATIONS AND EXPERIENCE REQUIRED
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Grade 12 / Matric is essential
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Currently studying towards a 2-Year tertiary qualification in Learning, Human Resources, or ODETDP (Occupationally Directed Education, Training and Development Practices)
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Minimum of 3 years’ experience in an administrative role
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Exposure to learning and development processes is advantageous
SKILLS AND KNOWLEDGE REQUIRED
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Understanding of Skills Development legislation and BBBEE regulations
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Strong project coordination and organisational skills
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Proficiency in MS Office and administrative systems such as PeopleSoft
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Familiarity with IFS for purchase requisitions
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Strong written and verbal communication abilities
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High levels of professionalism, discretion, and integrity
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Financial acumen and numerical skills for reporting and budget tracking
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Business understanding and ability to support operational requirements
EMPLOYMENT EQUITY AND PREFERENCE
Sun International is committed to employment equity and transformation. Preference will be given to suitably qualified individuals from designated groups, as outlined in the Employment Equity Act No. 55 of 1998, internal recruitment policies, and the hotel’s employment equity plans.
HOW TO APPLY
If you are passionate about Learning and Development and want to grow your career within one of South Africa’s leading luxury hospitality brands, apply now. Only shortlisted candidates will be contacted.
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