Posted: 18 June 2025
Location: Cape Town, Western Cape, South Africa
Company: Sun International – InterContinental Table Bay
Department: HR – Human Resources
Job Type: Permanent
Positions Available: 1
Reference Number: SI-277
Salary: Market Related
ABOUT SUN INTERNATIONAL AND INTERCONTINENTAL TABLE BAY
Sun International is one of Southern Africa’s premier hospitality, leisure, and entertainment groups, offering world-class hotels, resorts, and casinos. The InterContinental Table Bay in Cape Town is a flagship property known for its luxury, service excellence, and iconic location on the V&A Waterfront.
The hotel is currently recruiting for a highly organised and professional HR Officer to support its Human Resources team. This role offers an excellent opportunity to work in a dynamic, high-performing hospitality environment, contributing to both operational efficiency and employee engagement.
ROLE OVERVIEW
The HR Officer will provide comprehensive HR administrative support throughout the employee lifecycle, from onboarding to termination. This position requires meticulous attention to detail, strong organisational skills, and a sound understanding of HR processes and compliance requirements.
The successful candidate will play a crucial role in ensuring the seamless delivery of HR services to employees and line managers, maintaining accurate records, and supporting HR transactions, stakeholder engagement, and regulatory compliance.
KEY RESPONSIBILITIES
HR Administration
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Serve as the first point of contact for transactional HR-related queries
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Maintain accurate HR records for new hires, terminations, transfers, job changes, and leave tracking
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Administer all HR documentation, including contracts of employment and letters throughout the employee lifecycle
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Update the HR system/database with employee information and ensure compliance with audit requirements
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Maintain, classify, and protect HR documentation and sensitive information
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Prepare relevant documentation for payroll, ensuring accurate processing of employee changes
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Coordinate and record all administrative processes related to disciplinary and grievance procedures
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Monitor unemployment claims and substantiate documentation as needed
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Prepare basic HR reports, such as leave liability reports
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Maintain stock levels of HR-related consumables based on anticipated demand
Transactional HR Support
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Troubleshoot and resolve HR transaction and data issues in collaboration with HR Consultants, Learning & Development, Recruitment, and Payroll teams
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Type professional correspondence including letters and other documents
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Handle daily HR-related calls, queries, and requests, escalating where necessary
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Assist employees with benefits, medical aid, provident fund, student loans, and disability program applications
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Support employee onboarding processes, including policy reviews and benefits enrolment
Stakeholder Engagement
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Maintain regular communication with stakeholders on administrative processes and project statuses
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Keep service providers informed of payments and documentation requirements
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Ensure accurate and timely communication with Payroll on new hires, terminations, and employee changes
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Liaise with medical aid and provident fund providers regarding employee movements and benefits
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Escalate outstanding information or non-compliance issues to management
QUALIFICATIONS AND EXPERIENCE REQUIRED
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Grade 12 / Matric is essential
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Diploma in Human Resources Management is required
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Minimum of 2 years’ experience in an administrative role
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Previous exposure to human resources administration is advantageous
SKILLS AND KNOWLEDGE REQUIRED
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Sound knowledge of HR processes and best practices
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Understanding of Labour Legislation and Conditions of Employment
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Excellent written and verbal communication skills
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Proficiency in MS Office and HR systems such as PeopleSoft
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Experience with IFS for purchase requisitions
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Strong attention to detail and organisational abilities
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Problem-solving skills and initiative
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Customer service orientation
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High degree of professionalism, confidentiality, and integrity
EMPLOYMENT EQUITY AND PREFERENCE
Sun International is committed to transformation and employment equity. Preference will be given to suitably qualified individuals from designated groups in line with the Employment Equity Act, No. 55 of 1998, and the hotel’s internal recruitment policy.
HOW TO APPLY
If you are an organised, detail-oriented HR professional looking to grow your career within a world-class hospitality environment, we invite you to apply for this exciting opportunity.
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