Brand Ambassador – Smollan | Sales & Marketing Jobs in Durban, KwaZulu-Natal
Location: Durban, KwaZulu-Natal
Company: Smollan
Reference Number: SM-6376
Job Type: Contract
Closing Date: 19 June 2025
About Smollan
Smollan is a global leader in retail marketing and field sales solutions, partnering with top consumer brands to create impactful in-store experiences. As part of its commitment to growth, inclusion, and innovation, Smollan continues to seek passionate professionals to shape the future of retail. The organization values diversity, collaboration, and continuous development, ensuring a dynamic and supportive working environment.
Role Overview
Smollan is currently recruiting for a Brand Ambassador to be based in Durban, responsible for promoting products and driving sales through strategic in-store engagement and effective marketing tactics. This role is ideal for a dynamic, confident, and sales-oriented individual who thrives in a retail environment and understands the importance of delivering exceptional customer service.
The Brand Ambassador is a key figure in bringing a brand to life in-store, ensuring that promotions are executed flawlessly and that customers are left with a memorable impression of both the product and the company.
Key Responsibilities
1. Sales and In-Store Marketing Execution
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Promote product awareness, generate interest, and convert foot traffic into purchases
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Engage directly with customers to provide information and encourage product trial and loyalty
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Implement promotional campaigns in accordance with brand standards
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Achieve daily and weekly sell-out targets through effective persuasion and upselling techniques
2. Customer Experience and Service
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Provide excellent in-store customer service by addressing queries, offering solutions, and creating positive shopping experiences
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Resolve customer concerns efficiently and professionally, promoting return visits and brand loyalty
3. Administrative and Reporting Tasks
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Record sales figures and promotional feedback to assist with ongoing performance analysis
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Ensure promotional materials and merchandising displays are aligned with campaign requirements
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Provide regular updates and feedback to line managers and marketing teams
4. Relationship Building
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Develop strong working relationships with retail staff and store management to secure prime promotional positioning
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Represent Smollan and its clients with professionalism at all times, ensuring consistent brand integrity
Minimum Qualifications and Experience
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Grade 12 / NQF Level 4 (essential)
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1–2 years’ experience in sales, retail, or in-store promotions (essential)
Technical and Soft Skills
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Strong verbal and written communication
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Excellent customer service and interpersonal skills
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Solid understanding of product promotion and category knowledge
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Proven selling and persuasion skills
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Good planning and prioritisation abilities
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Ability to multi-task in a dynamic, fast-paced retail environment
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Technologically savvy and familiar with digital tools used in reporting or sales
Personal Attributes
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Energetic and enthusiastic personality
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Ability to work independently while being a team player
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Proactive and confident communicator
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Passion for sales and building customer connections
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Reliable, punctual, and target-driven
Why Join Smollan?
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Work with a top-tier field marketing leader committed to transformation
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Be part of a vibrant and supportive culture that encourages innovation
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Opportunities for growth and development through performance and potential
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Play a role in driving real influence at the point of purchase
Equal Opportunity Employer
Smollan is an equal opportunity employer and supports transformation. All suitably qualified applicants are encouraged to apply. Only shortlisted candidates will be contacted for interviews.
How to Apply
Apply before the closing date: 19 June 2025. If you do not hear from Smollan within 30 days of the application closing date, consider your application unsuccessful.
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