Credit Controller – Broll Property Group | Pretoria, Gauteng

Job Title: Credit Controller
Company: Broll Property Group
Location: Pretoria, Gauteng
Job Type: Permanent
Posted Date: 23 May 2025
Closing Date: 18 June 2025

ABOUT THE COMPANY

Broll Property Group, established in 1975, is a leading African real estate services provider with a strong footprint across sub-Saharan Africa. Renowned for its exceptional standards in property and facilities management, the company delivers tailored solutions through its Investor Services division. The current vacancy falls under the RapFund Portfolio, which manages a diverse property investment portfolio in the real estate industry.

ROLE OVERVIEW

The Credit Controller will be based in Pretoria and is responsible for managing the collection of outstanding payments across properties under management. The role ensures adherence to internal credit policies and external compliance regulations while maintaining professional relationships with clients. It involves frequent contact with tenants, legal follow-ups, and collaboration with internal departments to optimize receivables and minimize financial risk.

KEY RESPONSIBILITIES

Collections and Client Management

• Collect outstanding rental payments, fees, deposits, and lease charges

• Monitor and follow up on overdue accounts via telephone, written communication, and personal interaction

• Apply persuasive communication and problem-solving strategies to resolve delinquencies

• Advise tenants on payment options, repayment plans, and legal consequences of non-payment

• Maintain accurate collection records and account histories on system

Legal Process and Risk Mitigation

• Initiate legal actions such as issuing letters of demand and summonses for defaulting tenants

• Liaise with legal teams regarding eviction processes and debt recovery

• Recommend and process account write-offs where necessary

• Conduct credit checks and assess tenant risk

Financial Administration and Reporting

• Reconcile tenant accounts and bank deposits

• Issue monthly and ad-hoc rental statements and reports

• Prepare weekly and monthly debtors’ analysis reports including arrears graphs and debtor days

• Coordinate with accounting staff for receipting, misallocations, and adjustments

Internal and External Communication

• Respond efficiently to tenant billing queries

• Maintain confidentiality and uphold the company’s professional image

• Coordinate with property managers, attorneys, and other departments to resolve disputes

• Attend team meetings and provide updates on credit control performance

Compliance and Policy Adherence

• Ensure collection efforts comply with internal policies and relevant credit legislation

• Maintain up-to-date knowledge on debt collection processes, legal guidelines, and enforcement clauses

PERFORMANCE MEASURES

• Maintain a delinquency ratio in line with company standards

• Timely initiation of legal processes and resolution of problem accounts

• Accurate and timely reporting of collections activity and financial performance

• Positive relationships maintained with clients, tenants, and internal teams

QUALIFICATIONS AND EXPERIENCE

Education:

• Matric with Bookkeeping as a minimum requirement

Experience:

• Minimum of 3 years’ experience in credit control or collections

• Prior experience in property or real estate industries is advantageous

Knowledge & Skills:

• Familiarity with collection legislation and procedures

• Solid understanding of company credit policies

• Knowledge of enforcement clauses and default scenarios

• Excellent communication and negotiation skills

• Strong computer literacy and experience with financial software

• Ability to work under pressure and independently

Other Requirements:

• Own transport is essential

WHAT THE COMPANY OFFERS

• A stable, long-term opportunity with a respected property services brand

• A collaborative work environment focused on excellence and accountability

• Growth potential within the broader Investor Services division

• Access to ongoing industry-related learning and development opportunities

HOW TO APPLY

To apply, submit your updated CV and cover letter through the Broll Property Group careers portal or via Jobs and Career Opportunities South Africa before the 18 June 2025 deadline. Ensure your experience in collections and finance is clearly highlighted.

EXPLORE MORE JOB OPPORTUNITIES

• See More Finance and Accounting Roles

• Browse Jobs in Gauteng

• Find More Jobs at Broll Property Group

Apply now and take the next step in your finance career with a top-tier real estate service provider!

APPLY HERE