SPECIALISED CLEANING MANAGER | TSEBO CLEANING AND HYGIENE SOLUTIONS – GQEBERHA, EASTERN CAPE

Job Title: Specialised Cleaning Manager
Company: Tsebo Cleaning and Hygiene Solutions
Location: Gqeberha, Eastern Cape, South Africa
Reference Number: TSE250611-2
Closing Date: 18 June 2025
Job Type: Talent Pool (Future Consideration)
Industry: Cleaning and Hygiene Services
Contract Type: To be confirmed upon placement
Remuneration: Market Related

ABOUT THE COMPANY

Tsebo Cleaning and Hygiene Solutions, a division of the renowned Tsebo Solutions Group, is a leading African provider of integrated workplace management solutions. With a legacy of excellence in Facilities Management, Cleaning, Catering, Energy, and Security, Tsebo empowers businesses with cost-effective, high-quality services tailored to individual client needs. As Tsebo continues to grow its footprint, it is building a talent pool of strong managerial candidates to oversee high-value, complex cleaning operations in Gqeberha, Eastern Cape.

ROLE OVERVIEW

Tsebo is searching for a Specialised Cleaning Manager to lead and coordinate day-to-day operations across specialised cleaning contracts in Gqeberha. This position plays a critical role in maintaining and delivering premium cleaning services that meet and exceed client expectations. The manager will be responsible for managing staff, driving operational efficiency, developing client relationships, supporting business development, and enforcing compliance with health, safety, and environmental standards.

This role reports to senior divisional leadership and will work closely with internal teams, external clients, and suppliers to ensure services are delivered according to strict service level agreements (SLAs).

KEY RESPONSIBILITIES

Operations and Service Delivery

Maximise resource allocation to ensure high productivity across sites
Deliver consistently high service standards through inspections and site audits
Drive retention of existing contracts by maintaining exceptional service delivery
Plan and execute once-off and ad-hoc cleaning services
Manage physical assets including cleaning equipment and company fleet through monthly spot checks
Ensure staff are well-presented and uphold the Tsebo brand image
Use and maintain company systems and digital tools effectively
Train and upskill team members to maintain service excellence
Maintain and update unit files and operational records

Client Communication and Reporting

Act as the primary liaison for client service needs and feedback
Compile and submit reports on inspections, incidents, training, and maintenance
Share operational updates and service quality insights with senior management and clients

People and Labour Management

Ensure recruitment aligns with Tsebo’s HR procedures
Conduct regular performance appraisals and identify training gaps
Enforce disciplinary protocols consistently in line with company policy
Ensure up-to-date personnel records and that all employees comply with Tsebo’s house rules

Health and Safety

Enforce OHS Act compliance and all company-specific safety policies
Ensure that all site-specific safety protocols, especially around working at heights, are observed

Financial Management

Operate within defined budgets for labour, equipment, consumables, and maintenance
Ensure only approved chemicals and suppliers are used
Prepare and analyse monthly financial reports and forecasts
Justify financial variances and implement timely corrective measures
Manage employee leave balances in line with Tsebo policies
Ensure all procurement and capital expenses follow company protocol

General Management Duties

Implement company-wide initiatives and strategic objectives
Collaborate with internal departments including Procurement, HR, and Training
Maintain full legal and regulatory compliance
Promote cross-selling opportunities across Tsebo divisions
Stay current on policy updates and industry trends

QUALIFICATIONS AND EXPERIENCE REQUIRED

Matric (Grade 12) – minimum
Relevant tertiary qualification and/or equivalent deep cleaning experience
Minimum 5 years’ experience in a similar environment at middle management level
Knowledge of legislation related to cleaning and facilities management
Hands-on experience in various specialised cleaning disciplines
Demonstrated ability to manage large teams and multiple client portfolios
Valid Work at Heights certification – advantageous
Must have a valid driver’s license and access to a reliable vehicle
Ability to work irregular hours and meet monthly operational and financial targets

SKILLS AND COMPETENCIES

Strong leadership, planning, and organisational skills
Excellent client relationship management and communication abilities
Budgeting, forecasting, and financial reporting skills
Deep understanding of specialised cleaning practices and asset management
Problem-solving mindset with a sense of urgency
Ability to remain calm and effective under pressure
People development and industrial relations knowledge
Proficient in digital tools used for inspections and operational reporting

WHAT THE COMPANY OFFERS

Inclusion in a growing and dynamic team of service professionals
Opportunity to oversee prestigious cleaning contracts across Gqeberha
Market-related salary and benefits aligned with experience
Career advancement through Tsebo’s Learning and Development programmes
A structured, performance-driven environment

EQUAL OPPORTUNITY STATEMENT

Tsebo Solutions Group is an equal opportunity employer committed to transformation and equity. All appointments are made in accordance with Tsebo’s Employment Equity Plan and are subject to relevant verifications and screening.

HOW TO APPLY

If you meet the qualifications and would like to be considered for upcoming opportunities as a Specialised Cleaning Manager in Gqeberha, apply via the Tsebo Careers Portal before 18 June 2025. Ensure your resume reflects your experience with specialised cleaning, people management, and financial oversight.

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SPECIALISED CLEANING MANAGER