Radio Controller – G4S Cash Solutions | Vanderbijlpark, South Africa
Company: G4S Cash Solutions (South Africa)
Location: Vanderbijlpark, Gauteng
Date Posted: 2 June 2025
Requisition ID: G4S/TP/3676288/226934
Contract Type: Full-Time, Permanent
Application Closing Date: 2 July 2025
About the Company
G4S is the world’s leading global security and risk solutions provider. Operating in over 125 countries with more than 657,000 employees worldwide, G4S specialises in providing integrated security services to clients in diverse sectors. In South Africa, G4S employs over 105,000 professionals and is widely recognised as a market leader in cash management, risk control, and secure logistics. G4S is committed to excellence, innovation, and continuous development of its people and practices.
Role Overview
G4S Cash Solutions (South Africa) seeks a skilled and dedicated Radio Controller to join their Vanderbijlpark operations. The successful candidate will report directly to the Assistant Branch Manager and will be responsible for ensuring smooth communication between vehicle crews and the control room, scheduling route plans, managing client service confirmations, and handling logistical updates in real-time. This role plays a vital part in ensuring operational efficiency and safety.
Key Responsibilities
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Maintain effective radio and telephonic communication with vehicle crews at all times.
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Accurately record daily vehicle movements, incidents, and exceptions such as blind spots and non-service reports.
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Brief road crew members on scheduled details to ensure smooth operations and adherence to safety protocols.
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Confirm “no service” reports with clients and ensure accurate service logs.
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Liaise with internal departments including the box room and counting house to ensure operational continuity.
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Update and maintain the client code book with new and terminated services.
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Handle and escalate client complaints promptly and document resolutions for service improvement.
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Collaborate with other branches to plan for emergency or unexpected operational adjustments.
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Ensure maps, emergency contact lists, and operation-specific resources are current and accessible.
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Execute other control room or branch support tasks as required by management.
Qualifications and Experience
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Matric Certificate / Grade 12 is essential.
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PSIRA Grade A registration is mandatory.
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CIT (Cash-In-Transit) Competency Certificate is required.
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A minimum of 5 years’ experience in CIT operations is preferable.
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Prior Control Room experience is an advantage.
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Valid Code 10 driver’s licence with PDP is beneficial.
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Clear criminal record and no adverse credit listings (No ITC).
Knowledge and Skills
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Excellent communication skills to coordinate with staff and clients.
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Understanding of ISO Quality Management standards and compliance.
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Strong computer skills – proficiency in MS Office Suite and operational reporting tools.
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Ability to work efficiently under pressure and in rapidly changing environments.
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Sound attention to detail and a commitment to service excellence.
What the Company Offers
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A dynamic and structured environment within one of the world’s most recognised security companies.
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Competitive remuneration, benefits, and training aligned with the seniority and scope of the position.
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An opportunity to contribute meaningfully to the delivery of secure, compliant, and efficient cash solutions.
Equal Opportunity Statement
G4S is committed to a policy of equal opportunity and fairness in employment. The company actively supports employment equity, internal mobility, and career development for historically disadvantaged individuals. All applications will be considered on merit, in line with the company’s transformation strategy.
How to Apply
Candidates who meet the above criteria are encouraged to apply before 2 July 2025.
To submit your application, visit https://jobsandcareeropportunities.co.za and search for Radio Controller – G4S Cash Solutions – Vanderbijlpark.
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