Radio Controller – G4S Cash Solutions | Johannesburg, Gauteng

Company: G4S Cash Solutions – South Africa
Location: Crown Mines, Johannesburg South, Gauteng
Contract Type: Full-Time, Permanent
Date Posted: 2 June 2025
Application Closing Date: 2 July 2025
Reference Number: G4S/TP/3676288/226933

About the Company

G4S is the world’s leading international security solutions provider, operating across more than 125 countries with over 657,000 employees globally. In South Africa, G4S employs over 105,000 individuals and remains at the forefront of the country’s cash-in-transit and integrated security industries. At G4S Cash Solutions, we pride ourselves on delivering reliable, safe, and efficient services to high-profile clients while upholding a strong commitment to operational excellence, employee development, and service integrity.

Role Overview

G4S Cash Solutions South Africa is looking for an experienced and highly dependable Radio Controller to join its Johannesburg-based team. This key operational role is tasked with ensuring secure, efficient, and on-time coordination of vehicle crews and services throughout the region. Reporting directly to the Assistant Branch Manager, the Radio Controller plays a pivotal part in facilitating safe logistics, efficient route planning, and responsive communication with the field teams.

This opportunity is ideal for candidates with solid experience in control room operations, cash-in-transit procedures, and a strong commitment to ensuring service reliability and crew safety across the fleet.

Key Responsibilities

• Maintain real-time radio and telephonic communication with all CIT vehicle crews

• Accurately track and log all vehicle movements, including unscheduled events and blind spots

• Ensure use of correct radio codes and emergency protocols by all staff

• Brief new road crew on route details, ensuring adherence to best practices and safety standards

• Respond promptly to operational issues, schedule changes, or client service deviations

• Record and manage client complaints, submitting reports for resolution

• Maintain the code book, updating it with new and terminated clients

• Liaise with the box room controller on all pre-list requirements and alterations

• Coordinate with counting house supervisor for route and priority planning

• Collaborate with other branches during emergencies or reroutes

• Maintain up-to-date emergency contact records and area maps for fast reference

• Support management with accident or incident reports and logistical adjustments

• Execute any additional duties as delegated by management

Minimum Requirements

• Matric Certificate / Grade 12

• PSIRA Grade A registration (valid and up to date)

• CIT Competency certification (essential)

• Minimum of 5 years experience in CIT operations preferred

• Proven control room or dispatch experience is highly advantageous

• No criminal record or adverse credit listings (ITC)

• Valid Code 10 Driver’s License with PDP is advantageous

Skills and Competencies

• Strong command of English and excellent communication skills

• Advanced computer literacy, especially in Microsoft Office (Excel, Word, Outlook)

• Ability to work under pressure and adapt to changing schedules or emergencies

• Excellent planning, organizational, and problem-solving abilities

• Strong attention to detail and precision in maintaining logs and reports

• Reliable, disciplined, and capable of maintaining confidentiality and composure in high-stress situations

What the Company Offers

• Competitive, market-related salary package aligned with the seniority of the position

• Permanent employment with long-term growth potential

• Full compliance with company remuneration policies and labour legislation

• Opportunity to work with one of the most respected security employers in South Africa

• Inclusion in an experienced and professional operational team

• Ongoing training and exposure to high-level operational procedures

Equal Opportunity Statement

G4S is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified individuals, regardless of race, gender, age, or disability, are encouraged to apply. We aim to foster a workplace that promotes equal access to opportunities and rewards dedication, professionalism, and results-driven performance.

How to Apply

To apply, submit your updated CV and relevant documentation using the official G4S Careers platform or through authorised recruitment channels. Make sure your PSIRA certification, CIT competency, and any additional certifications are valid and clearly visible in your application.

Explore More Opportunities

• View other Security and CIT Jobs in Gauteng

• Search more G4S job listings

• Browse our latest permanent positions in Johannesburg

Visit Jobs and Career Opportunities to discover more roles across the security, logistics, and operational support industries in South Africa.

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