Technology Solution Specialist – Servest | Gauteng
Company: Servest Security
Location: Gauteng, South Africa
Date Posted: 5 June 2025
Reference Number: SER250602-1
Contract Type: Permanent
Application Closing Date: 9 June 2025
About the Company
Servest Security is a market leader in intelligent, tech-enabled security solutions across South Africa. With a reputation for innovation, strategic thinking, and customer-centricity, Servest combines cutting-edge technology with deep industry expertise to deliver integrated security services. From surveillance and access control to remote monitoring and AI-powered automation, Servest ensures clients remain protected and compliant in an evolving risk landscape.
Role Overview
Servest Security is seeking an experienced Technology Solution Specialist to lead the design, implementation, and maintenance of advanced security technologies. This strategic role involves combining deep technical knowledge with commercial and operational acumen to deliver customized, scalable, and cost-effective security solutions for clients. The successful candidate will play a key part in shaping technology direction, partnering with OEMs, and driving business growth through innovative service delivery.
Key Responsibilities
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Design and implement secure infrastructure solutions, including architecture planning, device selection, and technical configuration tailored to client needs.
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Present expert advice on security technology and engage with clients to understand their operational challenges and match them with effective solutions.
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Deliver end-to-end solution design for technologies including access control, CCTV, analytics, alarms, IoT, intrusion detection, and biometric systems.
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Conduct client assessments and detailed site surveys to determine optimal technology fit.
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Develop accurate pricing models and proposals that enhance profitability while meeting customer expectations.
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Collaborate with internal departments and operations to ensure project timelines, budgets, and quality expectations are met.
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Maintain service quality through SLA compliance, planned maintenance scheduling, and post-installation support coordination.
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Oversee vendor engagement and manage relationships with technology partners, ensuring competitive pricing and best-in-class product selection.
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Track industry trends in AI, automation, and smart security; share knowledge with internal teams to drive innovation and thought leadership.
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Identify new business opportunities in both existing and untapped market segments.
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Develop and manage sales pipelines, forecasts, and accurate reporting through CRM platforms.
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Maintain thorough documentation of client interactions, contracts, and sales activities with real-time updates to CRM systems.
Qualifications and Experience
Minimum Requirements:
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Higher certificate, diploma, or degree in Electronics, Telecommunications, Automation, Information Technology, Security Technology, or related field.
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Recognized prior learning in technical security disciplines may be considered.
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PSIRA registered or eligible for registration.
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3–5 years of experience in a technical security solutions role within private security, systems integration, or related technology sectors.
Certifications (Advantageous):
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Vendor/platform certifications (e.g., Milestone, Hikvision, Gallagher, Genetec, Avigilon).
Technical Competencies:
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In-depth understanding of system architecture, smart surveillance, video analytics, and AI-enabled intrusion detection.
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Proven solution design and project implementation track record.
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Commercial insight in sales engagement, pricing strategies, and proposal development.
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Familiarity with compliance standards in the security and surveillance industry.
Soft Skills:
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Agile and results-driven with a high level of initiative.
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Strong communicator with confidence in stakeholder engagement and solution presentation.
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Calm under pressure with strong time management and multitasking ability.
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Analytical problem solver with attention to technical and business detail.
What the Company Offers
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Opportunity to work at the forefront of innovation in tech-enabled security services.
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Collaborative, professional, and supportive working environment.
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Access to cutting-edge tools, platforms, and continuous development.
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Competitive salary package with incentives tied to business performance.
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Growth opportunities within a forward-thinking and expanding organization.
Equal Opportunity Statement
Servest is an equal opportunity employer and is committed to transformation and diversity. We welcome applications from all suitably qualified individuals and are committed to fairness, respect, and inclusion in the workplace. All hiring decisions will align with Servest’s employment equity strategy and national compliance standards.
How to Apply
Candidates meeting the criteria are encouraged to apply before 9 June 2025. Submit your updated CV and cover letter outlining relevant technical and project experience.
📩 Apply directly through https://jobsandcareeropportunities.co.za or search for Technology Solution Specialist – Servest.
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