Store Manager – Brights Hardware | Cape Town, Western Cape
Company: Brights Hardware
Location: Plattekloof, Cape Town, Western Cape
Date Posted: 03 June 2025
Contract Type: Permanent
Application Closing Date: 10 June 2025
About the Company
Brights Hardware is a leading South African retailer in the home improvement and hardware industry. Known for its wide range of quality products, competitive prices, and excellent customer service, Brights has grown steadily across the Western Cape. The Plattekloof franchise is currently seeking a proactive and experienced Store Manager to lead its operations and drive business growth through strategic execution and operational excellence.
Role Overview
The Store Manager is accountable for the overall management of the store, ensuring daily operational efficiency, maximizing profitability, and maintaining high levels of customer satisfaction. The successful candidate will be responsible for sales management, staff leadership, inventory control, merchandising, health and safety compliance, and customer engagement. This role demands a results-oriented leader who can make data-driven decisions and inspire their team to achieve consistent performance aligned with business objectives.
Key Responsibilities
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Achieve and exceed daily, weekly, and monthly sales targets
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Effectively manage and motivate the store team to meet performance goals
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Identify and implement ways to improve efficiency and increase revenue
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Complete accurate and timely quotations for large clients and key accounts
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Monitor and manage stock levels, including ordering and loss prevention
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Analyse sales data and trends to forecast and drive strategic planning
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Manage supply and demand logistics across multiple product categories
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Conduct staff interviews, performance reviews, and chair disciplinary actions
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Submit all HR-related documentation, including attendance and leave reports, to Head Office
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Ensure full compliance with health, safety, and customer service standards
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Respond to customer complaints and queries in a professional and timely manner
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Lead in-store promotions, product displays, and special marketing events
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Regularly walk the sales floor to identify and resolve operational issues
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Attend and chair store management meetings and report on business performance
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Prepare a SWOT analysis report for the CEO to present at board meetings
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Stay informed of market trends and competitor activity to enhance strategic decisions
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Identify and pursue new business development opportunities
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Participate in perpetual stock takes and ensure inventory accuracy
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Maintain strong relationships with suppliers and engage new vendor opportunities
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Ensure that all store areas meet high standards of cleanliness and organization
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Perform any other duties assigned by upper management
Qualifications and Experience
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Matric certificate (NQF Level 4) or equivalent
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A relevant tertiary qualification (Higher Certificate, Diploma, or Degree)
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Minimum of 5–8 years of experience in retail management
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At least 5 years of experience in the hardware or retail industry
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Own reliable transport with a valid driver’s license
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Excellent verbal and written communication skills
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Ability to handle pressure in a fast-paced environment
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Strong proficiency in Microsoft Office (Word, Excel, Outlook, Internet)
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Broad department and product knowledge across all store areas
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Familiarity with Health and Safety (OHSA) legislation and practices
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Exceptional HR management and team leadership skills
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Well-developed analytical, planning, and problem-solving abilities
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Strong numerical skills and financial acumen
What the Company Offers
Brights Hardware offers a dynamic and collaborative work environment that supports career development, performance-based incentives, and opportunities to grow within the franchise network. This is a great opportunity to make a significant impact within a recognized brand that values integrity, innovation, and customer focus.
Equal Opportunity Statement
Brights Hardware is committed to diversity, equity, and inclusion. Recruitment and appointments will be made in line with the company’s employment equity objectives. We aim to reflect the diversity of South Africa in our workforce and encourage applicants from all backgrounds to apply.
How to Apply
Interested candidates who meet the requirements are encouraged to submit their detailed CV and supporting documents before 10 June 2025. If you are not contacted within two weeks after the closing date, please consider your application unsuccessful.
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