Beauty Assistant – Clicks North Cape Mall | Northern Cape

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5 months ago

Beauty Assistant – Clicks North Cape Mall | Northern Cape

Company: Clicks Group
Location: North Cape Mall, Northern Cape, South Africa
Date Posted: 28 May 2025
Listing Reference: click_020235
Contract Type: Permanent
Remuneration: Market-Related
Employment Equity Position: Yes
Application Closing Date: 9 June 2025

About the Company

Clicks Group is a leading health and beauty retailer in South Africa, offering exciting opportunities for growth and development. With a trusted reputation in retail excellence and customer service, Clicks continues to lead in providing wellness, personal care, and pharmaceutical solutions across the country. At Clicks, every team member is empowered to make a difference in their customers’ lives while thriving in a dynamic, customer-first environment.

Role Overview

Are you passionate about skincare, beauty, and cosmetics? Do you enjoy helping people feel confident about their appearance while sharing your product knowledge in a professional, friendly manner? If so, this Beauty Assistant position at Clicks North Cape Mall is your perfect match. As a Beauty Advisor, you will report directly to the Store Manager and support the entire beauty department. This role focuses on delivering superior customer service, driving sales through expert product recommendations, and maintaining high standards of merchandising and housekeeping.

Key Responsibilities

Provide expert consultation to customers, advising them on skincare and beauty product options based on their unique needs.
Promote, cross-sell, and upsell products to boost sales and meet monthly revenue targets.
Monitor department sales performance and suggest strategic improvements to increase profitability.
Stay current with product ranges, promotions, events, and trends to provide accurate and insightful customer support.
Maintain a visually appealing, well-stocked beauty department with clear product displays and adherence to Clicks’ merchandising guidelines.
Reduce stock loss by following proper inventory management, security, and shrinkage control procedures.
Keep the department clean, organized, and compliant with hygiene and housekeeping standards.
Act as a brand ambassador, delivering an exceptional in-store experience with professionalism and enthusiasm.
Promote and assist customers in signing up for the Clicks ClubCard to drive loyalty and customer retention.
Focus on promoting private label and exclusive product offerings to enhance customer satisfaction and profit margins.
Embody and demonstrate the core values and service commitment that make Clicks a preferred health and beauty retailer.

Qualifications and Experience

Minimum Requirements:

Grade 12 / Matric Certificate

Desirable:

A relevant beauty or skincare qualification
Experience in retail, beauty, skincare, sales, marketing, or the FMCG (Fast-Moving Consumer Goods) environment

Skills and Competencies

In-depth knowledge of skincare and beauty products
Understanding of stock control, merchandising, and promotional activities
Ability to deliver top-tier customer service and manage expectations professionally
Goal-driven and able to meet sales and customer service targets
Strong interpersonal and communication skills
Confidence to engage with customers and recommend suitable products
Commercial awareness and the ability to think strategically about customer needs and store profitability

Core Competencies

Persuading and Influencing
Relating and Networking
Delivering Results and Meeting Customer Expectations
Commercial Thinking
Following Instructions and Procedures
Working Well with People
Planning and Organising
Coping with Pressure and Setbacks

What the Company Offers

A market-related salary with opportunities for performance-based incentives
A supportive retail environment with opportunities to learn and grow
Exposure to industry-leading brands and private-label products
Participation in company-driven training programs for continuous professional development
Opportunities for career progression within one of South Africa’s most respected retail groups

Equal Opportunity Statement

Clicks is committed to the principles of Employment Equity. We actively promote diversity and inclusion, and applications from previously disadvantaged individuals and persons with disabilities are encouraged. Only candidates who meet the minimum requirements will be contacted for the next stage of the selection process.

How to Apply

Apply online before 9 June 2025 through our career portal via Jobs & Career Opportunities. Please ensure you submit a detailed CV and all relevant documentation to support your application.