Assistant Store Manager – Clicks KANONKOP | Witbank, Mpumalanga
Company: Clicks Group
Location: KANONKOP, Witbank, Mpumalanga, South Africa
Date Posted: 28 May 2025
Listing Reference: click_020232
Contract Type: Permanent
Remuneration: Market-Related
Employment Equity Position: No
Application Closing Date: 9 June 2025
About the Company
Clicks Group is one of South Africa’s leading retail chains, focused on health, wellness, and beauty. With a legacy of exceptional customer service and innovation in retail operations, Clicks is committed to building a customer-first brand. As a trusted employer in the FMCG and healthcare space, Clicks provides a dynamic and rewarding work environment for career development and growth.
Role Overview
Are you driven by retail excellence and passionate about customer service? Do you have the confidence and leadership abilities to support operational efficiency, staff motivation, and strategic store performance? If yes, then the Assistant Store Manager position at Clicks KANONKOP in Witbank is the perfect opportunity for you. Reporting directly to the Store Manager, you’ll play a critical role in driving profitability, maintaining compliance, leading a high-performing team, and ensuring customer satisfaction.
Key Responsibilities
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Achieve and surpass financial targets by boosting sales through promotions, cross-selling, up-selling, and delivering superior customer service.
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Execute daily store operations including inventory control, stock shrinkage prevention, store appearance, general housekeeping, and expense management.
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Maintain high standards of in-store visual merchandising, ensuring the store is aligned with Clicks’ brand image and promotional campaigns.
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Motivate and support staff performance by offering direction and supervision, stepping in for the Store Manager when needed.
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Maintain efficient labour scheduling in accordance with the group’s labour policies to ensure departments are adequately staffed.
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Lead customer service initiatives to create exceptional shopping experiences, encouraging loyalty and increasing ClubCard participation.
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Handle administrative duties effectively, ensuring accurate employee records, timesheets, and reporting to HR.
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Uphold Clicks’ company values and support the vision of being South Africa’s first-choice health and beauty retailer.
Qualifications and Experience
Essential:
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Grade 12 with a minimum of 50% in Maths and English
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Relevant Retail or Business Management qualification (for external applicants)
Desirable:
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Degree in Retail or Business Management
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Successful completion of the Clicks Trainee Store Management Programme
Experience:
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At least 2 years in a retail/FMCG store operations environment in an assistant store management role
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Financial management experience including budgeting, profit & loss, and KPIs
Skills and Competencies
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Sound knowledge of financial management principles, especially related to budgeting and profitability
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Strong background in merchandising, stock control, risk mitigation, and compliance
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Deep understanding of customer service excellence and sales strategy
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Practical knowledge of labour laws, IR practices, and employee engagement
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Leadership qualities with the ability to motivate and supervise staff
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Strong problem-solving and analytical thinking
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Ability to work under pressure and make data-informed decisions
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Proficient in Microsoft Office and point-of-sale systems
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Highly organized with effective planning and communication skills
Core Competencies
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Leading and Supervising
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Planning and Organising
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Delivering Results and Meeting Customer Expectations
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Following Instructions and Procedures
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Entrepreneurial and Commercial Thinking
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Coping with Pressures and Setbacks
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Working with People
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Analytical and Decision-Making Abilities
What the Company Offers
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Competitive market-related salary
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Opportunities for internal promotions and structured career progression
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Staff discounts and performance incentives
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A dynamic retail environment with continuous training and support
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The chance to be part of a respected brand that makes a real difference in the lives of its customers
Equal Opportunity Statement
Clicks is an equal opportunity employer. While this is not an Employment Equity position, the company remains committed to creating an inclusive and diverse working environment. Preference will be given to candidates who meet all the job requirements. Only shortlisted candidates will be contacted.
How to Apply
Submit your application online before 9 June 2025. Visit Jobs & Career Opportunities and search for the Assistant Store Manager – Clicks KANONKOP listing. Make sure to upload your updated CV and any relevant qualifications.
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