Assistant Store Manager – Clicks Jubilee Mall | Gauteng
Company: Clicks Group
Location: Jubilee Mall, Gauteng, South Africa
Date Posted: 28 May 2025
Listing Reference: click_020242
Contract Type: Permanent
Remuneration: Market-Related
Employment Equity Position: Yes
Application Closing Date: 9 June 2025
About the Company
Clicks Group is one of South Africa’s most trusted and innovative retail chains, known for its focus on health, wellness, and beauty. With a commitment to delivering top-tier customer service and providing accessible healthcare and retail solutions, Clicks continues to grow its footprint across the country. The company is dedicated to employee development and prides itself on offering supportive and engaging workplace environments.
Role Overview
Are you an aspiring retail leader with a strong customer orientation? Do you thrive in fast-paced, service-driven environments? Clicks Jubilee Mall in Gauteng is currently recruiting an Assistant Store Manager who will work closely with the Store Manager to support the daily operations of the store. This role is ideal for someone who can drive sales, promote customer satisfaction, and contribute to operational excellence while developing their management skills in the FMCG and retail sector.
Key Responsibilities
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Achieve sales and profitability targets by implementing promotional campaigns, ensuring upselling, and delivering superior customer service across all departments.
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Oversee daily operations such as stock management, expense control, shrinkage prevention, and general administration and housekeeping.
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Support visual merchandising by maintaining a consistent in-store presentation aligned with Clicks’ brand image and promotional strategies.
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Lead and motivate store staff to reach individual and team performance goals while stepping in to manage the store during the Store Manager’s absence.
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Assist with the creation and management of the daily staff work schedule, ensuring compliance with labour policies and optimal staffing levels across all departments.
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Implement customer engagement initiatives that enhance the shopping experience and increase participation in loyalty programs such as the Clicks ClubCard.
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Maintain accurate administrative records, including employee attendance, HR submissions, and scheduling data.
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Act as a brand ambassador by embracing Clicks’ values and supporting its vision to be South Africa’s leading health and beauty retailer.
Qualifications and Experience
Minimum Requirements:
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Matric / Grade 12 (with at least 50% in Maths and English)
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Relevant Retail or Business Management qualification (External applicants)
Preferred:
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Degree in Retail or Business Management
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Completion of the Clicks Trainee Store Management Programme
Experience:
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At least 1 year in a similar role within a retail or FMCG environment
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Financial management experience, including budgeting, forecasting, and profit & loss management
Skills and Abilities
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In-depth understanding of financial management principles and store operations
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Retail/FMCG knowledge, including product merchandising, promotion strategies, and stock control
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Familiarity with labour legislation, employee relations, and performance management
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Strong customer orientation with excellent interpersonal and communication skills
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Proven problem-solving and analytical thinking abilities
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Numeracy and computer literacy skills, including use of POS systems and MS Office
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Ability to thrive under pressure and manage multiple priorities efficiently
Core Competencies
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Leading and Supervising
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Planning and Organising
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Delivering Results and Meeting Customer Expectations
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Following Instructions and Procedures
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Entrepreneurial and Commercial Thinking
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Coping with Pressures and Setbacks
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Working with People
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Analytical Thinking and Decision-Making
What the Company Offers
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A supportive, values-driven environment committed to diversity and inclusion
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Ongoing learning and career development opportunities
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Staff benefits including discounts, incentives, and access to internal training
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Opportunities to progress to Store Manager and other leadership positions
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The chance to be part of one of South Africa’s top-performing health and beauty brands
Equal Opportunity Statement
Clicks Group is an equal opportunity employer, dedicated to creating an inclusive and diverse workplace. This position is aligned with the company’s Employment Equity Plan. Applications from individuals with disabilities are actively encouraged. Only candidates who meet the minimum requirements will be contacted.
How to Apply
To apply, submit your application before 9 June 2025 through the Jobs & Career Opportunities portal. Search for Assistant Store Manager – Clicks Jubilee Mall and follow the steps to upload your CV and supporting documents.
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