Supervisor I

26/05/2025 admin SMOLLAN JOBS 0

Supervisor I [Regional Hub Manager I] – Smollan | Western Cape Retail Sales Leadership Job

Location: Western Cape
Date Posted: 26 May 2025
Reference Number: SM-6565
Job Type: Permanent
Work Level: Skilled
EE Position: No
Salary: Market Related
Positions Available: 1

About the Company

Smollan is a globally recognized retail solutions company that partners with leading brands to drive sales and retail performance. Operating across multiple industries including FMCG, consumer electronics, and telecommunications, Smollan offers integrated solutions in marketing, sales, and logistics. With a commitment to innovation and excellence, the company continues to set industry benchmarks while cultivating a workplace rooted in leadership, accountability, and continuous development.

Role Overview

We are seeking a dynamic Supervisor I [Regional Hub Manager I] to join our team in the Western Cape. In this pivotal role, you will oversee the successful execution of in-store operations, drive sell-out strategies, manage promotions, and build influential relationships with retail partners. You will ensure optimal retail execution by leading a team, delivering on KPIs, and developing innovative approaches to grow market share and visibility.

This role is ideal for a results-driven individual with solid experience in the FMCG, cellular, or consumer electronics sectors, ready to lead a high-performing team in a dynamic environment.

Key Responsibilities

Sales Execution and KPI Achievement

  • Drive product sell-out by targeting store-specific KPIs across brand and LSM segments

  • Analyze product performance to adjust forward share and promotional focus

  • Identify cross-merchandising opportunities to enhance in-store visibility

  • Maintain optimal stock levels and monitor out-of-stock situations

  • Train in-store sales consultants and ensure MCS registration and uploads

Promotional Implementation

  • Coordinate and implement promotional grids in line with brand strategy

  • Negotiate and secure space for POS material with store managers

  • Monitor and report on competitors’ promotions and new innovations

  • Support product consultants in executing promotional activities

Category and Planogram Compliance

  • Ensure correct planogram implementation and maintain shelf health

  • Optimize forward share and align with client strategy for category management

  • Provide in-field reporting and visual documentation on product placement

Operational Excellence and Reporting

  • Utilize data from handheld systems for performance tracking and auditing

  • Compile regular reports (weekly, monthly) on store activities and performance metrics

  • Manage scorecard compliance, expense tracking, and vehicle usage

Retail Asset Management

  • Ensure the effective distribution of new product lines and innovations

  • Conduct staff and customer education on new products

  • Drive speed-to-market on new listings and track performance

Stakeholder and Client Engagement

  • Build strong, trusting relationships with store owners, managers, and client reps

  • Lead regular review meetings and maintain open lines of communication

  • Provide insights on pricing, stock levels, and competitor activity

People and Team Management

  • Inspire, manage, and develop a high-performance team culture

  • Monitor team attendance at training, call cycle adherence, and commission targets

  • Conduct performance appraisals, training, mentoring, and succession planning

  • Ensure proper disciplinary and performance management processes

Key Competencies

  • Strong emotional intelligence and resilience

  • Effective coaching and team leadership

  • Analytical and strategic thinking with solid problem-solving skills

  • Ability to influence and inspire performance

  • Attention to detail and planning excellence

  • Agility in adapting to market and business needs

Minimum Requirements

Qualifications

  • Diploma or Degree at NQF level 6 or 7 (preferably in Sales, Marketing, or Business)

  • Valid Code 08 driver’s licence

Experience

  • 3 – 4 years’ experience in sales

  • 2 years in a managerial or supervisory role within FMCG, cellular, or consumer electronics sectors

Knowledge & Abilities

  • Strong business and financial acumen

  • Excellent communication and leadership skills

  • Data-driven decision-making and retail analytics

What the Company Offers

  • Competitive salary and performance-based incentives

  • Exposure to top global consumer brands and a high-performance environment

  • Leadership development and succession planning

  • Opportunity to influence regional retail strategy

Equal Opportunity Statement

Smollan is committed to an inclusive and equitable workplace. We encourage applications from all suitably qualified individuals, regardless of background, and offer a collaborative environment that values growth and opportunity for all employees.

How to Apply

Please apply with your updated resume, citing Reference Number SM-6565 in your application. Successful applicants will be contacted for further steps, including assessments and interviews.

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