Product Consultant (PTA) – Smollan | Telecommunications & Electronics Sales Job in Gauteng

Location: Gauteng
Date Posted: 23 May 2025
Reference Number: SM-6553
Job Type: Permanent
Work Level: Junior
EE Position: No
Salary: Market Related

About the Company

Smollan is a leading retail solutions company that partners with global consumer and technology brands to increase sales performance through field marketing, brand activation, and in-store execution. With a footprint in more than 50 countries, Smollan has built a reputation for delivering measurable results in highly competitive sectors such as consumer electronics, telecommunications, and FMCG. The company is committed to empowering teams, developing talent, and building long-term relationships that drive growth and customer satisfaction.

Role Overview

Smollan is currently hiring a Product Consultant (PTA) to be based in Gauteng, focusing on consumer electronics and telecommunications product lines. This role is ideal for an energetic and customer-focused individual with strong sales acumen and a passion for technology. As a Product Consultant, you will be responsible for promoting, demonstrating, and training store staff and customers on high-end electronic devices while ensuring in-store compliance with merchandising, POP, and promotional requirements.

The role is field-based, requiring interaction with shoppers, store managers, and retail staff, and involves consistently monitoring stock levels, enhancing visibility, and supporting in-store sales efforts.

Key Responsibilities

Product Availability and In-Store Compliance

• Ensure product availability at the point of sale and manage returns or damaged stock processes

• Check pricing regularly and report anomalies related to standard pricing, promotional pricing, and competitor pricing

• Oversee the effective management of demo software on all live electronic display units

Training and Shopper Engagement

• Train store staff on product specifications, features, and sales techniques

• Actively engage shoppers in the store to demonstrate product benefits and convert foot traffic into sales

• Support store sales staff in increasing conversions and outperforming competitor brands

Visual Merchandising and POP Implementation

• Implement and maintain point-of-purchase (POP) materials as per client specifications

• Identify in-store promotional opportunities to increase product visibility and negotiate with store managers for high-traffic display areas

• Increase forward share, shelf share, and floor share of allocated products

• Allocate more space to fast-moving stock and promote clearance of slow-moving stock

Promotional Campaign Execution

• Implement promotions in line with head office directives and ensure timely execution

• Monitor stock levels before, during, and after campaigns to avoid stockouts or overstocks

• Maintain and rotate promotional materials to ensure freshness and impact

Administrative Excellence

• Submit all required reports accurately and on time, including promotional feedback, competitor tracking, and store visit logs

• Utilize handheld devices and internal systems to capture store activity and execute returns processes

• Communicate campaign performance, promotional exceptions, and stock issues to relevant stakeholders

• Maintain company assets and demo equipment in line with Smollan’s operational standards

Customer Service and Professionalism

• Provide excellent customer service to both internal (store staff, sales teams) and external (shoppers) stakeholders

• Take full ownership of personal development, sales targets, and in-field responsibilities

• Practice effective time management, route planning, and professionalism in all store engagements

Minimum Requirements

Educational Qualifications

• Matric Certificate (Grade 12)

• Relevant Diploma or NQF Level 5 qualification in Sales, Marketing, or related field

Experience

• 2 to 3 years of sales experience in Telecommunications or Consumer Electronics retail environments

Skills and Attributes

• Strong sales acumen and closing ability

• Understanding of basic marketing principles

• Excellent customer service orientation

• Proficient communication skills (verbal and written)

• Computer literacy (Microsoft Office Suite)

• Administrative and reporting capabilities

• Professional conduct and high attention to detail

What the Company Offers

• Opportunity to work with globally recognized electronic brands in a competitive market

• Structured training and support to ensure success in the role

• Incentive-based compensation linked to performance

• A culture of accountability, teamwork, and professional development

Equal Opportunity Statement

Smollan is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace, where every employee is respected and empowered to reach their full potential. Applicants from all backgrounds are encouraged to apply.

How to Apply

Interested in joining Smollan as a Product Consultant in Gauteng? Submit your updated CV along with the reference number SM-6553. Only shortlisted candidates will be contacted for interviews.

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