
Admin Assistant I – Smollan | Office & Retail Administration Job in Gauteng
Location: Gauteng
Date Posted: 23 May 2025
Reference Number: SM-6557
Job Type: Permanent
Work Level: Junior
EE Position: No
Salary: Market Related
About the Company
Smollan is a global leader in retail solutions, offering sales and marketing services to the world’s leading consumer brands. Through field marketing, technology, and data-driven decision-making, Smollan delivers consistent performance and operational excellence across multiple sectors. The company works with major clients in retail, telecommunications, FMCG, and electronics—ensuring their products achieve optimum presence, promotion, and sales on the ground.
Smollan’s administrative teams are the backbone of operations, helping coordinate and support field staff, track stock and orders, and ensure that office and client needs are met with accuracy and professionalism.
Role Overview
Smollan is looking to hire an Admin Assistant I to be based in Gauteng. This is a permanent, junior-level position suited for an organized and detail-oriented individual with 1–2 years of administrative or secretarial experience, ideally in the retail or FMCG environment.
In this role, you will be responsible for general office support, tracking stock via WhatsApp communication, order capturing, scheduling, presentations, and document control. The ideal candidate will be confident using digital tools, have strong communication abilities, and show excellent attention to detail.
This is a great opportunity for someone looking to build a stable administrative career with one of South Africa’s leading retail solutions companies.
Key Responsibilities
Order Capturing and Tracking
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Capture incoming orders and ensure they are logged accurately and timeously
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Monitor order statuses and communicate updates to relevant stakeholders
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Track expired or soon-to-expire stock using WhatsApp groups and other communication platforms
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Follow up with field or store personnel to confirm stock availability and order completion
Office Administration and Support
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Perform general clerical tasks, including data entry, filing, printing, and document management
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Prepare, format, and edit PowerPoint presentations for internal meetings and client sessions
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Schedule meetings, manage calendars, and assist with logistics for team coordination
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Provide support to regional field teams and managers with administrative needs
Communication and Reporting
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Ensure clear and professional verbal and written communication with internal teams and external vendors
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Prepare basic reports, spreadsheets, and summaries related to stock, attendance, or field performance
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Liaise with clients or suppliers as required, escalating queries to supervisors when needed
Digital Tools and Task Management
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Use Google Suite (Docs, Sheets, Slides) for daily administration
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Ensure information is stored and shared accurately through digital platforms
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Assist in maintaining up-to-date shared folders and documentation
Additional General Duties
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Provide ad hoc administrative support where necessary
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Assist with office procurement and stock levels for stationery or operational supplies
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Maintain an organized, professional, and efficient office environment
Minimum Requirements
Qualifications
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Grade 12 / Matric Certificate (NQF Level 4)
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Secretarial or Administrative Training (advantageous but not essential)
Experience
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1–2 years of administrative or secretarial experience
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Background in retail, FMCG, or field operations preferred
Skills and Competencies
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Effective verbal and written communication
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Strong time management and planning abilities
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High attention to detail and accuracy
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Ability to prioritize and multitask effectively
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Competent in Google tools and general computer literacy
What the Company Offers
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A permanent position with long-term growth prospects
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A supportive team culture that promotes mentorship and learning
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Exposure to the operations of a global retail solutions provider
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Opportunity to transition into more senior roles within administration, operations, or HR
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Consistent training on tools, systems, and soft skills
Equal Opportunity Statement
Smollan is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all individuals have the opportunity to thrive, contribute, and grow. Candidates from all backgrounds are encouraged to apply.
How to Apply
Interested candidates can apply using the reference number SM-6557. Ensure your CV highlights your administrative experience and familiarity with Google tools. Only shortlisted applicants will be contacted.
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