Specialist: Business Analysis | Road Accident Fund – Centurion, Gauteng
Date Posted: 22 May 2025
Reference Number: 5681
Employment Type: Permanent
Location: Centurion, Gauteng, South Africa
Disability Targeted Role: Yes (EE Targeted Role)
T.A.S.K Grade: 15
Salary: R891,176.00
Application Closing Date: 27 May 2025
About the Road Accident Fund
The Road Accident Fund (RAF) is a vital South African public entity dedicated to providing fair compensation and rehabilitation for road accident victims. Its mission focuses on timely and compassionate service delivery while actively promoting road safety across the country. The RAF continues to innovate and transform through strategic governance and data-driven decision-making, ensuring better service outcomes for all road users.
Purpose of the Role
The Specialist: Business Analysis, reporting to the Manager of Business Analytics and Continuous Improvement, plays a critical role in analyzing business outcomes and reporting insights that enhance the RAF’s operational efficiency. This position focuses on leveraging data analytics and business process improvements to support informed decision-making and organizational performance.
Key Responsibilities
Policy Review and Implementation
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Support the development and ongoing refinement of departmental policies, procedures, and processes.
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Stay updated with best practices and emerging trends in policy execution to ensure effective implementation across business units.
Business Analysis and Reporting
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Analyze business data related to RAF operations, identifying trends and recommending actionable improvements for enhanced performance.
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Maintain and optimize data collection systems across various business units to ensure data quality and statistical accuracy.
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Use advanced analytical tools and methodologies to propose system enhancements and process optimizations.
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Conduct research and provide business solutions grounded in data insights and market advancements.
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Alert Senior Business Analysts to any irregularities or discrepancies found during analysis.
Business Process Improvement
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Apply continuous improvement tools and techniques to optimize RAF business processes.
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Develop and maintain process documentation, including flow diagrams and process maps, for redesigned workflows.
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Collaborate with systems developers to ensure technical solutions align with optimized business processes and user requirements.
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Perform detailed assessments of business processes to weigh costs, benefits, and risks associated with proposed improvements.
Reporting
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Assist in developing and maintaining management, project, and performance reporting systems.
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Prepare regular and ad hoc reports to update managers on progress, outcomes, and operational performance.
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Create clear, compelling presentations, proposals, and briefing documents to support management decision-making.
Stakeholder Management
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Build and maintain strong, collaborative relationships with internal and external stakeholders to facilitate effective communication and service delivery.
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Address inquiries and requests for information in a timely and professional manner.
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Support procurement and vendor management activities to ensure accurate invoicing and payment processing.
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Present complex data findings in accessible formats to ensure clarity and stakeholder understanding.
Qualifications and Experience
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Bachelor’s Degree or Advanced Diploma in Information Systems, Business Analysis, Business Management, Data Modelling, Statistics, or a related field.
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Minimum of 5 to 7 years’ experience in a business analysis environment, preferably within a large organization or public sector.
Technical and Behavioral Competencies
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Resilience and the ability to adapt in a fast-paced environment.
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Strong communication skills, both verbal and written.
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Effective teamwork and interpersonal skills with a focus on collaboration.
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Proficiency in planning, organizing, and coordinating multiple initiatives.
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High level of client service orientation and stakeholder engagement.
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Skilled in risk management, monitoring, and evaluation practices.
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Expertise in data analysis, including excellent command of Excel and Business Intelligence (BI) tools.
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Ability to analyze, interpret, and present complex information clearly.
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Knowledge of RAF Act and operational context is advantageous.
Employment Conditions
The RAF offers a total employment cost package with no additional employer contributions. Candidates must structure their package to suit their individual needs. Security vetting will be conducted on all prospective employees. Foreign qualifications require evaluation by the South African Qualifications Authority (SAQA).
Employment Equity and Application Process
The RAF supports employment equity and encourages applications from persons with disabilities. Applicants who do not hear back within six weeks of the closing date should consider their applications unsuccessful.
How to Apply
Submit your application before 27 May 2025 via the RAF careers portal or email recruitment@raf.co.za quoting Reference Number 5681.
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