Sales Supervisor – Yebo Fresh | Mkuze, KwaZulu-Natal
Company: Yebo Fresh
Location: Mkuze, KwaZulu-Natal
Date Posted: 08 May 2025
Reference Number: SM-6498
Job Type: Permanent
Work Level: Junior
Employment Equity: No
Salary: Market Related
Application Deadline: Open Until Filled
About the Company
Yebo Fresh is an innovative FMCG company revolutionizing food delivery and retail services to underserved communities in South Africa. Focused on digital transformation, customer-centric logistics, and supply chain innovation, Yebo Fresh is fast becoming a trusted name in township retail solutions. With a strong presence in KwaZulu-Natal and beyond, the company continues to expand its sales team to meet increasing customer demand and market share objectives.
Role Overview
The Sales Supervisor role in Mkuze is pivotal to ensuring frontline sales excellence, optimal product presentation, and customer satisfaction across multiple retail touchpoints. You will be responsible for leading a small sales team, ensuring promotional execution, and acting as the key liaison between the company and local retailers. This opportunity is ideal for a motivated and hands-on sales professional with experience in the Fast-Moving Consumer Goods (FMCG) industry who wants to grow within a fast-paced, mission-driven company.
Key Responsibilities
Sales and Communication Management
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Supervise and guide the sales team in achieving daily, weekly, and monthly targets
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Manage in-store communication with retail clients to build relationships and increase order frequency
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Monitor daily sales performance and compile sales reports for management analysis
Customer Service
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Deliver superior customer experience by addressing queries and resolving issues promptly
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Provide after-sales support and maintain long-term customer satisfaction
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Gather and report feedback to optimize service delivery
Technology and System Management
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Utilize mobile sales applications, CRM tools, and data dashboards to track performance and manage clients
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Train team members on new digital platforms and ensure smooth tech integration into daily operations
Promotional Activity
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Ensure successful execution of marketing campaigns and seasonal promotions in alignment with the marketing calendar
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Oversee Point of Sale (POS) display setups and monitor the effectiveness of trade promotions
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Provide feedback on promotions, pricing, and customer response to inform future strategies
Achievement of POP Objectives and Sales Targets
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Guarantee shelf health and manage stock levels by working closely with store owners
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Ensure planograms are followed and products are visibly and accurately placed
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Increase forward share of key SKUs through structured negotiation and smart merchandising
Operational Excellence
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Manage logistics of deliveries, stock levels, and territory routing
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Maintain compliance with company procedures and conduct audits when necessary
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Coordinate with warehouse and distribution teams to ensure timely fulfillment of orders
Stakeholder Engagement
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Act as the point of contact between Yebo Fresh and regional store managers
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Regularly meet with clients, address challenges, and build collaborative relationships
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Submit comprehensive stakeholder reports and sales insights to senior leadership
Minimum Requirements
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2 to 3 years of sales experience in the FMCG sector
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Diploma or equivalent qualification (NQF Level 5)
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Valid driver’s license (Code 8 or 10)
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Proficient in customer service and shelf management
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Excellent communication skills, both verbal and written
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Strong administrative and team coordination skills
Core Competencies and Skills
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Team leadership with an emphasis on results-driven supervision
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Strong interpersonal skills to effectively manage internal and external relationships
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Proficient in Microsoft Office Suite and mobile CRM systems
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Ability to problem-solve on the ground and make data-informed decisions
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Attention to detail and an ability to juggle multiple responsibilities
What Yebo Fresh Offers
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A supportive, entrepreneurial work environment focused on social impact
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Opportunities for professional development and leadership training
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Competitive salary and travel allowances for in-field supervision
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A chance to be part of a team that’s reshaping retail in underserved markets
How to Apply
To apply, submit your updated CV and a short motivational letter outlining your relevant FMCG experience and leadership abilities. Shortlisted candidates will be contacted for interviews.
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