Product Consultant – Renewable Energy Retail | Evaton, Gauteng
Company: Confidential (Renewable Energy Sector)
Location: Evaton, Gauteng
Date Posted: 13 May 2025
Reference Number: SM-6142
Job Type: Contract (Less than 6 Months)
Work Level: Skilled
Employment Equity: No
Application Deadline: Open Until Filled
About the Company
A fast-growing company in the renewable energy retail sector is seeking a results-driven Product Consultant in Evaton, Gauteng. The company is dedicated to delivering innovative clean energy solutions to customers through retail and forecourt outlets. With a strong focus on customer experience, sustainability, and operational excellence, the organization is expanding its footprint and requires passionate professionals who can bridge the gap between service and sales in a competitive marketplace.
Role Overview
The Product Consultant plays a crucial role in enhancing product visibility, managing the customer rental experience, ensuring inventory compliance, and growing the customer base through strategic in-store engagements. This is a field-based role suited for individuals with strong sales acumen, a solid understanding of renewable energy products, and the ability to deliver service excellence at the point of customer interaction. Candidates should be experienced in commission-based retail environments and comfortable working in a fast-paced, target-driven setting.
Key Responsibilities
Customer Experience Management
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Oversee the customer vetting and registration process efficiently
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Manage product rental procedures and ensure a smooth customer experience
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Gather customer feedback and suggestions to enhance the service model
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Build relationships and respond proactively to queries and requests
Inventory Management
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Monitor and manage inventory storage, equipment maintenance, and device charging
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Track equipment usage and availability across sites
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Ensure accountability for all rental devices and tools in line with company policy
Compliance and Standards Monitoring
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Enforce brand compliance and on-site standards
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Ensure adherence to HSSE (Health, Safety, Security & Environment) regulations
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Escalate and resolve non-compliance issues promptly
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Maintain up-to-date records and report performance against key KPIs
Reporting and Insights Delivery
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Submit detailed daily, weekly, and monthly reports on customer engagements and sales activities
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Provide actionable insights on what strategies are effective in-store
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Highlight recurring customer concerns or operational inefficiencies
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Escalate red flags and urgent site-based issues for immediate resolution
Administration and Internal Coordination
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Capture customer data and sales reports accurately for business review
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Identify operational challenges and recommend corrective actions
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Maintain accurate documentation for audits and service tracking
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Support back-office administration and ensure communication flow between field and office teams
Minimum Requirements
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Matric Certificate (Grade 12)
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2–3 years’ experience in commission-based retail sales
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Proven track record in customer-facing roles within fast-paced environments
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Understanding of renewable energy products and clean energy solutions is advantageous
Core Skills and Competencies
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Knowledge of Sales and Marketing principles
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Strong customer service orientation and relationship-building skills
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Excellent administrative and reporting abilities
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Self-motivated with strong time and task management
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Excellent communication skills – verbal and written
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Proficiency in MS Office (Word, Excel, Outlook)
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Ability to adapt to new technologies and product lines
Salary and Contract Terms
This is a contract position with a duration of less than six months. The compensation package is market-related, with potential incentives tied to sales performance and service metrics. Candidates must be available to travel locally across the Evaton area for store visits and customer engagements.
How to Apply
Qualified candidates should submit a detailed CV that highlights relevant sales experience, customer service accomplishments, and product knowledge. Preference will be given to individuals who demonstrate initiative, problem-solving capabilities, and a commitment to service delivery. Shortlisted applicants will be contacted for interviews.
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