Cleaning Manager (Ad Hoc/Events) – Fidelity Services Group | Midrand, Gauteng
Company: Fidelity Services Group
Location: Midrand, Gauteng
Job Type: Permanent – Full-Time
Date Posted: 09 May 2025
Closing Date: 16 May 2025
Division: Fidelity Cleaning Services
Industry: Cleaning Services
Experience Level: Mid-Senior
Job Function: Customer Service
🏢 About the Company
Fidelity Services Group is one of Southern Africa’s largest integrated security solutions providers, offering a range of services across various sectors. Through Fidelity Cleaning Services, we offer exceptional cleaning and hygiene solutions tailored to diverse environments and events. We are currently hiring a Cleaning Manager (Ad Hoc/Events) to manage and deliver high-quality cleaning services across short-term and event-based projects.
🧹 Role Overview
The Cleaning Manager will be responsible for managing cleaning operations at selected events and ad hoc locations. This includes coordinating cleaning teams, maintaining quality standards, managing equipment and logistics, ensuring compliance with safety regulations, and promoting client satisfaction and business profitability.
🛠️ Key Responsibilities
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Oversee labor allocation, ensure accurate attendance registers, and adapt to staffing needs
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Manage and control cleaning equipment and supplies per company asset policies
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Submit store orders with proper authorization
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Address employee discipline using the company’s procedures and handle grievances effectively
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Act on daily messages, feedback, and complaints from clients or teams
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Communicate company policies and changes to all staff
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Develop contingency plans for strikes or absences
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Evaluate supervisory staff via appraisals and verbal direction
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Ensure compliance with all HR practices including recruitment, dismissals, and pay rate adjustments
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Conduct regular inspections at all active sites and events
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Attend and minute client meetings where necessary; escalate issues as needed
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Promote and upsell once-off or non-recurring cleaning services (specials)
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Participate in monthly Area Manager meetings and provide operational updates
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Maintain occupational health and safety compliance across all job sites
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Investigate and resolve client queries; assist with cheque collection where directed
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Host monthly meetings with supervisors, maintaining formal agendas and minutes
🎓 Qualifications and Experience
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Matric (Grade 12) required
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Tertiary qualification in a related field (preferred)
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Minimum 5 years of management experience in specialized cleaning (e.g., window, carpet, events)
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Experience with once-off cleaning work is highly advantageous
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Background in sales or operations within the cleaning industry preferred
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Knowledge of various cleaning equipment and machinery
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Strong MS Office skills, especially Excel
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Valid driver’s license
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Ability to work flexible hours, including weekends and holidays as needed
✅ Behavioral Competencies
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Strong numerical and administrative capabilities
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Excellent planning, organizational, and people management skills
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Effective communicator with high levels of initiative and problem-solving
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Methodical, proactive, and result-oriented
🌟 What Fidelity Services Group Offers
As an industry leader, Fidelity provides a professional and empowering environment. We actively support the development of our human capital and foster a culture of excellence, equality, and ethical business practices.
⚖️ Equal Opportunity Statement
Fidelity is an equal opportunity employer. While internal candidates are prioritized, we strongly encourage applications from Historically Disadvantaged Individuals (HDIs) and Black Female Candidates to support transformation within our teams.
📨 How to Apply
Apply before 16 May 2025 via the official Fidelity Services Group website or by submitting your CV directly through Jobs and Career Opportunities.
🔎 Explore More Jobs Like This
🧽 Cleaning Manager Vacancies in Gauteng
🧰 Facility and Events Management Careers
🚛 Operations and Logistics Jobs at Fidelity
Take the lead in managing world-class event cleaning operations. Join Fidelity Services Group today and make an impact!
