Sales Agents – Mango5 – Airport Industria, Cape Town
📍 Location: Airport Industria, Cape Town
📅 Date Posted: 11 April 2025
🆔 Reference Number: PK
💼 Job Type: Permanent
📆 Application Closing Date: Ongoing
About the Company
Mango5 is a well-established customer service and sales provider located in the heart of Cape Town’s Airport Industria. Known for delivering world-class service to a variety of clients, Mango5 continues to grow its footprint in the competitive customer engagement sector. The company prides itself on offering career growth, comprehensive training, and an energetic team culture that supports professional and personal development.
Role Overview
Mango5 is currently recruiting highly driven and dynamic Sales Agents to join its growing team. As a Sales Consultant, you will play a key role in driving the company’s travel product sales through outbound telesales. This role is ideal for confident individuals who thrive in a fast-paced, target-driven environment and are passionate about customer engagement and closing deals.
Key Responsibilities
🛫 Sales Execution
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Engage potential and existing customers via outbound calls.
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Effectively communicate and promote travel-related products and services.
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Highlight key features and benefits of travel packages, and match them to customer needs.
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Use persuasive techniques to overcome objections and close deals.
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Consistently meet and exceed daily, weekly, and monthly sales targets.
☎️ Customer Engagement
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Establish a professional rapport with customers through engaging and empathetic communication.
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Use approved scripts and adapt them to different customer profiles for more personalized interactions.
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Accurately capture and update customer information in relevant systems.
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Answer questions regarding travel packages and respond to customer concerns in a professional and efficient manner.
📈 Performance Monitoring
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Track your own performance and actively seek feedback to improve.
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Participate in coaching and training sessions to enhance your skills and align with best practices.
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Stay informed about the travel industry and adjust sales strategies accordingly.
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Work collaboratively with team leaders and peers to achieve department goals.
🧾 KPI Achievement
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Work towards meeting key performance indicators, including call volume, conversion rates, and customer satisfaction scores.
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Maintain compliance with internal policies and external regulations.
Qualifications and Experience
Minimum Requirements:
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A Matric Certificate is required.
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A minimum of 1 year of outbound telesales experience, preferably in a fast-paced call center environment.
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Proven track record of achieving and exceeding sales targets.
Advantageous:
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Additional education or certifications in sales or travel/tourism.
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Previous experience in the travel industry is a strong advantage.
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Familiarity with CRM systems, telephone dialing software, and computer proficiency.
Skills and Competencies
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Fluency in English is essential; additional languages are an advantage.
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Excellent interpersonal and communication skills, both verbal and written.
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High resilience and ability to handle rejection in a professional manner.
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Confident, energetic, and goal-driven personality.
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Exceptional organizational and time management skills.
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Team-oriented with a willingness to contribute to a positive work environment.
Working Hours
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Monday to Friday, from 8:00 am to 5:00 pm.
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Hours may be subject to change based on operational needs.
Remuneration and Benefits
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Basic Salary: R6,000 per month.
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Commission and Incentives: Uncapped earning potential based on performance.
After 3 Months of Employment, you will gain access to:
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Medical Insurance.
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YouAssist: A comprehensive emergency response and trauma support program.
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Internal Learning Management System (LMS): Access to professional development courses to upskill yourself.
Why Join Mango5?
Joining Mango5 means becoming part of a vibrant, fast-growing company that truly invests in its people. You will be surrounded by an ambitious team that thrives on excellence and is driven by results. With an inclusive culture and continuous opportunities for learning and development, Mango5 is a place where your career can flourish.
Whether you’re starting your journey in sales or looking to take your skills to the next level, Mango5 offers a supportive environment where success is recognized and rewarded.
How to Apply
Ready to join an exciting, high-energy sales team? Submit your detailed CV today!
Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within two weeks, please consider your application unsuccessful. However, your details will be kept in our talent pool for future opportunities.
Explore More Opportunities
Discover more career options at:
👉 https://jobsandcareeropportunities.co.za
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