Chief Growth Officer (CGO) – Mango5 – Airport Industria, Cape Town
📍 Location: Airport Industria, Cape Town
📅 Date Posted: 07 April 2025
🆔 Reference Number: MGO5 – 001
💼 Job Type: Permanent
📆 Application Closing Date: Ongoing
About the Company
Mango5 is a trusted global Business Process Outsourcing (BPO) provider headquartered in Cape Town, South Africa. Since 2006, Mango5 has partnered with top-tier clients across the United States, United Kingdom, and Europe, providing multilingual, high-impact outsourcing solutions in industries such as Financial Services, Healthcare, Telecommunications, Fintech, and Recruitment. Our reputation for delivering innovative, scalable, and AI-driven customer support solutions continues to position us as a leader in the global BPO space.
Role Overview
We are searching for an accomplished Chief Growth Officer (CGO) to take charge of Mango5’s global expansion and revenue growth strategy. This executive-level role is pivotal in positioning Mango5 as a strategic outsourcing partner for Fortune 500 companies, PE-backed scaleups, and high-growth enterprises. The CGO will be responsible for driving new market entries, forming global partnerships, and leading a revenue-focused strategy that aligns with our vision for international excellence.
Key Responsibilities
🌍 Global Business Expansion
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Develop and implement an international go-to-market strategy focused on the USA, UK, and EU markets.
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Identify high-value outsourcing opportunities and win strategic contracts with large enterprises and technology startups.
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Design Mango5’s geographic and vertical expansion plan, in alignment with executive leadership.
🤝 Enterprise Sales & Strategic Partnerships
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Build and nurture relationships with C-level executives, decision-makers, and strategic partners globally.
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Create long-term alliances with private equity firms, venture capitalists, and multinational corporations.
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Lead high-stakes contract negotiations, RFP responses, and C-suite presentations to close multi-million-dollar deals.
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Represent Mango5 at global industry events, summits, and forums, enhancing its position as a thought leader.
💡 Brand Leadership & Marketing Strategy
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Position Mango5 as an innovator in AI-enabled customer service, multilingual support, and BPO transformation.
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Guide content creation, PR strategy, and thought leadership initiatives.
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Spearhead digital marketing and brand visibility efforts across global channels.
💰 Revenue Ownership & Profitability
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Take full ownership of Mango5’s global growth P&L, ensuring revenue growth aligns with profitability targets.
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Build scalable and predictable sales pipelines using automation, analytics, and AI-driven tools.
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Monitor performance, refine sales processes, and implement best practices for lead generation and conversion.
🧠 Executive Leadership & Operational Alignment
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Serve as a core member of the Executive Committee (Exco), participating in top-level strategy and decision-making.
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Work cross-functionally with Operations, HR, and Technology teams to ensure world-class delivery and scalability.
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Oversee contract execution and ensure superior client satisfaction and operational efficiency.
Qualifications and Experience
Core Competencies:
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Strategic thinking with a global market perspective.
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Exceptional interpersonal and negotiation skills.
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Strong business acumen and experience managing high-value client relationships.
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Expertise in CRM platforms, sales automation, AI tools, and performance analytics.
Minimum Experience:
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5+ years in a senior leadership role in BPO, RPO, or Enterprise Sales.
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Proven success in driving global expansion and securing international outsourcing contracts.
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Experience engaging with Fortune 500 clients, VC/PE-backed startups, or multinational organizations.
Education:
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B.Com Degree or equivalent is required; MBA preferred.
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Must have no criminal record.
What the Company Offers
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Highly competitive base salary with performance-based incentives.
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Flexible hybrid working model, empowering work-life integration.
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Medical insurance and executive wellness support.
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Opportunity to report directly to the CEO, shaping the strategic direction of a global BPO leader.
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A dynamic, entrepreneurial environment with real impact and visibility at the highest level.
Equal Opportunity Statement
Mango5 is an equal opportunity employer and is committed to diversity, inclusion, and transformation. Applications from designated groups are encouraged.
How to Apply
If you’re a visionary leader passionate about driving growth, building global partnerships, and leading strategic transformation, we want to hear from you. Submit your detailed CV and become a part of Mango5’s international leadership team.
Due to high application volumes, only shortlisted candidates will be contacted. If you do not receive feedback within two weeks, your profile will be retained in our talent pool for future executive opportunities.
Explore More Opportunities
Visit https://jobsandcareeropportunities.co.za for more high-level roles and industry opportunities.
