Job Title: Supervisor: Despatch
Company: BUCO Nelspruit
Location: Nelspruit, Mpumalanga
Date Posted: 8 April 2025
Requisition ID: 8093115702
Contract Type: Permanent
Application Closing Date: Not specified
About the Company:
BUCO, part of The Building Company, is one of South Africa’s leading hardware and building supply retailers. With a strong national footprint, BUCO provides exceptional service, high-quality products, and innovative solutions tailored to both contractors and DIY customers. The company values integrity, performance, and a people-centric approach, making it a trusted brand across the country.Supervisor: Despatch
Role Overview:
BUCO Nelspruit is currently seeking a motivated and detail-driven Supervisor: Despatch to join their dynamic team. This role is essential in coordinating the despatch function, ensuring that customer orders are correctly and efficiently prepared and delivered, stock is accurately managed, and that yard operations are compliant, streamlined, and customer-focused. The successful candidate will lead a team, manage workflows, and contribute to operational excellence in the despatch area.
Key Responsibilities:
Despatch and Delivery Coordination:
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Efficiently coordinate and manage all customer deliveries leaving the yard
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Physically check all delivery vehicles and stock to ensure accuracy and order fulfillment
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Maintain real-time updates of despatch activities and report discrepancies promptly
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Monitor and improve turnaround time for order preparation and delivery execution
Administrative Support and Compliance:
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Maintain comprehensive administrative records of deliveries and stock movements
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Ensure all legal compliance related to yard operations and despatch procedures
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Oversee forklift inspections (oil, water, mechanical) to ensure safe, functional equipment
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Monitor and enforce staff attendance and shift schedules
Staff Supervision and Leadership:
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Inspire and guide yard and despatch staff to perform effectively and collaboratively
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Apply company policies and ensure adherence to labour regulations
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Develop and maintain a harmonious and productive working environment
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Build a motivated team culture aligned with BUCO’s values and operational goals
Stock Control and Yard Efficiency:
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Manage stock effectively and perform regular physical checks
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Ensure delivery documentation is accurate and that goods match customer requirements
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Oversee the safe and correct loading of vehicles
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Prevent stock losses by following correct despatch procedures and documentation
Weekend and Holiday Operations:
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Prepare and maintain rosters for weekends and public holidays
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Ensure staff coverage aligns with delivery schedules and customer service demands
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Coordinate workload effectively during peak retail periods
Company Values and Safety Focus:
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Promote and uphold the company’s values of trust, service excellence, and integrity
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Create a safety-first culture in line with occupational health and safety requirements
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Communicate effectively with management regarding all operational matters
Qualifications and Experience:
Minimum Requirements:
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Grade 12 / Matric
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At least 2 years of experience in a similar despatch or logistics supervisory role
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A technical qualification or relevant diploma is highly desirable
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Basic computer literacy and familiarity with logistics and warehouse systems
Key Skills and Attributes:
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Strong organisational and planning abilities
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Excellent leadership and team coordination skills
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Attention to detail and accuracy in order fulfillment
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Good communication and interpersonal skills
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Ability to work under pressure and meet deadlines
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Knowledge of delivery procedures and basic warehouse safety
What the Company Offers:
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Permanent employment within a national brand
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Market-related salary
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Opportunities for professional development within retail logistics
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Supportive team environment and operational leadership growth
Equal Opportunity Statement:
BUCO is an equal opportunity employer committed to diversity and inclusion. All suitably qualified candidates are encouraged to apply, and employment decisions are made without regard to race, gender, age, or any other protected status.
How to Apply:
If you’re ready to take the next step in your logistics career and thrive in a structured, high-performing environment, apply now. Submit your CV and reference the requisition ID 8093115702 when applying online or at the BUCO Nelspruit branch.
Explore More Opportunities:
Looking for similar roles in Mpumalanga or across South Africa? Visit Jobs and Career Opportunities to explore more logistics, supervisory, and operations jobs.
