Sales Associate (108 hours) – Jet Limpopo Mall Polokwane (Maternity Cover)
📍 Location: Limpopo, South Africa
📝 Job Type: Maternity Cover (Temporary)
📅 Date Posted: April 2025
About Jet
At Jet, we are a forward-thinking retailer that places customers at the heart of everything we do. As part of the TFG family, one of South Africa’s leading diversified retail groups, Jet is committed to offering exceptional value and fashionable solutions for all families. We operate with a clear vision: to be the most loved value retailer in Southern Africa. Our goal is to make fashion accessible to all, while maintaining the highest standards of customer service and quality products.
Role Overview
Jet is looking for a Sales Associate to join our team at Limpopo Mall, Polokwane, on a maternity cover basis. As a Sales Associate, you will be a brand ambassador for Jet, delivering outstanding customer experiences, driving sales, and ensuring the store remains fully stocked and well-maintained. This is an exciting opportunity to be part of a dynamic, customer-focused team that strives to exceed expectations.
Key Responsibilities
Customer Service Excellence
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Brand Ambassador: Represent Jet with enthusiasm, offering amazing customer service and creating a positive in-store experience for every customer.
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Customer Engagement: Exceed customer expectations by identifying their needs and providing solutions that meet those needs effectively.
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Building Customer Loyalty: Develop strong relationships with customers, fostering loyalty and repeat business.
Sales and Stock Management
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Sales Target Achievement: Actively monitor and track your sales performance against set targets, working to exceed them.
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Product Knowledge: Stay updated on the latest trends in fashion and home décor to assist customers with product recommendations.
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Stock Replenishment: Assist in ensuring that the store is consistently stocked and organized, maintaining high standards for product availability and store presentation.
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Drive New Sales: Proactively seek opportunities to make new sales and drive store performance through your efforts.
Team Collaboration and Initiative
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Work Independently: Take initiative in completing tasks without direct supervision, ensuring the store runs smoothly and efficiently.
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Attention to Detail: Maintain a high level of accuracy in stock management, sales tracking, and customer service delivery.
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Team Player: Collaborate with your colleagues to create a positive and productive work environment.
Qualifications and Experience
Education
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Grade 12 (Matric)
Skills
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Customer-Centric: A passion for delivering exceptional customer service and creating a positive shopping experience.
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Target-Driven: Motivated to meet and exceed sales targets.
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Strong Communication: Effective verbal and written communication skills.
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Multitasking: Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
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Independent Worker: Capability to work independently and take initiative without constant supervision.
Behavioural Competencies
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Adhering to Standards: Ensures work is done to the highest standards of quality and compliance.
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Continual Improvement: Actively looks for opportunities to improve work processes and personal performance.
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Decision Making: Ability to analyze situations and make timely, effective decisions.
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Customer Satisfaction: Always strives to meet and exceed customer expectations with service delivery.
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Planning and Organizing: Effectively organizes and prioritizes tasks to achieve desired outcomes.
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Relationship Building: Builds and nurtures relationships with customers, colleagues, and management.
About the Team
At Jet, we are passionate about putting our customers first. We work smart, fast, and always do the right thing, with a focus on continuous learning and building trust. Our team thrives on delivering great value to our customers while making sure we stay true to our core values. We aspire to be #GoodForLife, providing affordable fashion and home products for every family.
If you are energetic, customer-focused, and driven to deliver results, we want you on our team!
What We Offer
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Growth Opportunities: Join a team that encourages personal development and career growth within the TFG group.
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Dynamic Work Environment: Be part of a fast-paced, customer-centric environment that values teamwork and innovation.
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Competitive Salary: Attractive salary package with performance-based incentives.
How to Apply
Interested candidates are encouraged to submit their application before the closing date, including a detailed CV outlining relevant experience and qualifications.
Closing Date: Applications close on 12 April 2025. Only shortlisted candidates will be contacted. If you do not hear from us within 30 days, please consider your application unsuccessful.
TFG is an equal opportunity employer. Preference will be given to candidates from designated groups in terms of the Employment Equity Act.
Join Jet and be part of a team that is committed to providing value and exceptional service to our customers!
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