Administrator: Operations & Support – Europcar – Bruma, Johannesburg
📍 Location: Bruma, Johannesburg, Gauteng, South Africa
📅 Date Posted: 8 April 2025
🗓️ Closing Date: 15 April 2025
🔖 Reference Number: MOT250408-24
💼 Contract Type: Permanent
About the Company
Europcar, a well-established leader in the car rental industry, has earned a strong reputation for quality service, innovation, and customer satisfaction. As part of the Motus Group, Europcar continues to deliver premium vehicle rental solutions across South Africa. With operations deeply rooted in professionalism, compliance, and customer excellence, the company is looking to expand its Operations & Support team at the Head Office in Bruma. This role offers a unique opportunity for an experienced and driven administrative professional to support critical back-office functions that directly impact the national operational effectiveness of the business.
Role Overview
The Administrator: Operations & Support will play a vital role in ensuring seamless administrative processes across Europcar’s compliance, operations, and support teams. Reporting directly to the National Manager: Operations and Support, the ideal candidate will be detail-oriented, organized, and capable of managing complex administrative responsibilities under pressure. The role demands initiative, accuracy, and a strong commitment to maintaining high-quality standards across various reporting, system, and communication channels.
Key Responsibilities
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Assist the National Manager: Operations & Support with day-to-day administrative tasks.
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Generate and manage daily and monthly reports required by management, addressing any feedback gaps.
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Compile accurate and timely submissions for overtime, walk-up commissions, and incentives for HR and Payroll.
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Maintain and organize documentation for the Operations Support Office to ensure readiness for internal audits and business reviews.
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Handle travel bookings, meeting coordination, and logistical arrangements for management.
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Update and maintain current organograms for all operational regions, ensuring timely submissions to internal departments.
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Process and manage authorisations for all Sage X3 procurement orders on behalf of management.
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Support Occupational Health & Safety (OHS) administration across all regions.
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Ensure systems such as Greenway, E-commerce platforms, and branch delivery/collection data are regularly updated and accurately maintained.
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Manage and compile monthly Net Promoter Score (NPS) feedback using platforms such as Mediatech and Close the Loop.
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Execute general administrative tasks and provide operational support as required by the broader compliance and support division.
Qualifications and Experience
Minimum Educational Requirement
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Matric (Grade 12) or equivalent NQF Level 4 qualification.
Preferred Qualifications
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Diploma or Degree in Business Management or a related field will be advantageous.
Experience Requirements
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A minimum of 5 years in an administrative capacity, preferably in a fast-paced corporate or operational environment.
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Experience working in a similar industry or within national operational structures will be highly regarded.
Technical Skills and Systems Knowledge
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Intermediate to advanced proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
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Experience with Sage X3/People, OnBase, Power BI, and vehicle tracking platforms is highly desirable.
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A valid and unendorsed South African driver’s license.
Skills and Competencies
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Strong verbal and written communication skills.
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Excellent time management, planning, and organizational capabilities.
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Sound understanding of business and operational processes.
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Ability to multitask and manage various deliverables with tight deadlines.
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Conflict resolution, negotiation, and interpersonal skills.
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Able to work independently while also collaborating across teams.
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Strong analytical thinking and attention to detail.
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Results-driven with a commitment to exceeding expectations.
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Ability to manage change and remain composed in dynamic environments.
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Passion for mentorship, coaching, and maintaining a positive team culture.
Personal Attributes
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Professional and resilient with a proactive mindset.
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Self-starter who thrives in a structured but fast-paced environment.
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Confident, committed, and ambitious with a “driver” personality.
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Upholds ethics, values, and high standards of performance.
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Willing to adapt and contribute to continuous improvement initiatives.
Equal Opportunity Statement
Europcar and the Motus Group are committed to employment equity and transformation. Preference may be given to applicants from designated groups in line with the company’s transformation objectives.
How to Apply
Candidates interested in this opportunity are encouraged to apply online by visiting the official Motus Careers Portal:
🔗 https://motus.erecruit.co/candidateapp/Jobs/Browse.aspx
Application Deadline: 15 April 2025
Should you not be contacted within two weeks of the application closing date, kindly consider your application unsuccessful.
Explore More Opportunities
For more job listings in operations, compliance, and support roles, visit Jobs and Career Opportunities – your trusted source for the latest career openings in South Africa.
