Administration Clerk (Retail) (Standerton)
📍 Location: Standerton
📅 Date Posted: 05 April 2025
📝 Job Type: Permanent
💰 Salary: Market Related
📎 Reference Number: AO-1873
📅 Closing Date: 12 April 2025
About the Company
AFGRI, a leading agricultural services provider, is dedicated to delivering top-quality solutions in various sectors, including retail. The company prides itself on providing exceptional service to customers and fostering strong relationships with internal and external stakeholders. The Administration Clerk (Retail) role is crucial in ensuring smooth and efficient operations within the retail branch. This position will play a key part in maintaining administrative functions, supporting stock management, processing invoices, and ensuring effective communication within the team.
Role Overview
The Administration Clerk (Retail) will be responsible for overseeing the administrative duties within the retail branch, ensuring the accurate processing of stock, invoices, and claims. This role requires a keen eye for detail, the ability to maintain accurate records, and the ability to resolve issues promptly. The Administration Clerk will also be responsible for generating reports, managing stock-taking processes, and maintaining strong client relationships with both internal and external clients.
Key Responsibilities
Stock and Delivery Management
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Receive and Compare Stock: Verify that stock received matches the corresponding delivery notes to ensure that all deliveries are accounted for accurately.
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Document Management: File delivery notes systematically and assist with ad-hoc receiving duties as required. Ensure that all documents are processed, and the numbering sequence on the system is correct.
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Invoice Management: Collect invoices electronically and link them to corresponding delivery notes and purchase orders, ensuring the invoicing process is seamless.
Claims and Reporting
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Claims Management: Capture, process, and manage claims related to warranty issues, damaged items, short or surplus deliveries, and expired stock.
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Report Generation: Generate daily, weekly, and monthly reports, including reports on outstanding claims, purchase orders, and stock discrepancies. Use system tools to produce detailed reports on stock-taking and report any variances to the line manager.
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Stock-Taking Support: Assist with quarterly stock-taking by capturing stock count sheets into the system and ensuring variance reports are accurately generated.
Cash Handling and Financial Reporting
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Cash Management: Ensure that daily cash-ups are done accurately, and any cash surpluses or shortages are paid in line with company policy.
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Financial Reporting: Report daily cash-up balances and discrepancies to the Regional Banking Clerk.
Supplier Communication
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Supplier Liaison: Maintain regular communication with suppliers to resolve outstanding invoices, credit notes, and stock discrepancies. Ensure that all stock codes, prices, and quantities match the orders and deliveries to avoid errors.
Requirements
Education and Experience
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Grade 12 qualification is a minimum requirement.
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A minimum of 2 years of administration experience is required. Previous experience in a retail or similar environment would be advantageous.
Skills and Competencies
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Computer Literacy: Proficiency in Microsoft Office (MS Word, Excel, etc.) is essential to complete administrative tasks and generate reports.
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Verbal and Written Communication: Strong communication skills are required for liaising with internal teams, suppliers, and customers.
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Accuracy: High attention to detail to ensure that all documents and reports are accurate and discrepancies are minimized.
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Teamwork: Ability to work collaboratively with colleagues and other departments to ensure smooth operational flow.
Behavioural Competencies
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Discipline: Must be self-motivated, organized, and able to follow procedures and protocols effectively.
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Customer Orientation: A strong customer-focused approach to ensure that client queries are handled professionally and promptly.
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Cooperation: Willingness to work with others to meet organizational goals and maintain a positive work environment.
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Team Player: A collaborative mindset with the ability to contribute to a team-oriented atmosphere.
How to Apply
Interested candidates are invited to submit their applications before the closing date of 12 April 2025. Only shortlisted candidates will be contacted. If you do not hear from us within 30 days of the closing date, please consider your application unsuccessful.
AFGRI is committed to aligning its recruitment practices with its Employment Equity Policy. All applicants are informed that, in order to consider any application, we will need to process your personal information according to the Protection of Personal Information Act (POPIA). Full details of this process are available in the HR Processing Notice, which can be accessed on the AFGRI Group website at www.agh.co.za.
Explore More Opportunities
Visit the AFGRI Careers page for additional job opportunities within the organization and to learn about other exciting roles available.
