Sales Assistant – Baby City Tokai

Job Title: Sales Assistant – Baby City Tokai
Company: Dis-Chem Pharmacies Limited
Location: Cape Town, Western Cape, South Africa
Date Posted: 7 April 2025
Requisition ID: Not Specified
Contract Type: Permanent
Application Closing Date: 21 April 2025

About the Company:
Dis-Chem Pharmacies is a leading South African retail chain specializing in health, wellness, and beauty products. With a focus on providing excellent customer service, Dis-Chem is committed to offering high-quality products and creating a world-class shopping experience. The Baby City division caters to expectant parents and young families, offering a wide range of products for babies and children.

Role Overview:
Dis-Chem Pharmacies is seeking a Sales Assistant for their Baby City Tokai store. This position is primarily focused on providing exceptional customer service, maintaining stock levels, processing payments, and ensuring that merchandising standards are upheld. The successful candidate will work closely with customers, helping them find the right products and creating a welcoming and efficient shopping environment.

Key Responsibilities:
As a Sales Assistant, your main responsibilities will include:

• Customer Service: Provide high-quality assistance to customers, offering advice and ensuring a pleasant shopping experience. Establish professional relationships with customers and report any customer complaints or compliments to management.

• Stock Management: Report low stock levels, out-of-stock items, and expired or damaged stock to management. Assist with stocktaking, unloading deliveries, and ensuring that products are neatly displayed and within their sell-by dates.

• Merchandising: Ensure that products are consistently stocked on shelves, rotated properly, and displayed according to Dis-Chem’s merchandising standards. Prepare displays for promotions and ensure that all promotional materials are placed correctly.

• Cash Handling: Process customer payments accurately, including cash, cards, vouchers, and loyalty programs. Ensure all transactions are completed according to Dis-Chem’s cash handling procedures.

• Promotions: Ensure that monthly promotions are implemented effectively, ensuring that promotional stock is properly displayed and that promotional materials are in place.

• Customer Queries: Address any customer queries, stock availability requests, and ensure that issues are resolved promptly and professionally.

Qualifications and Experience:
To be considered for the Sales Assistant position, applicants must meet the following requirements:

• Essential:

  • Grade 12 / Matric or equivalent.

  • Up to 6 months’ retail experience.

  • At least 1 year work experience within retail.

  • Basic computer skills (Word, Excel, Outlook).

  • Strong numerical skills and attention to detail.

  • Strong command of the English language (both written and oral).

  • Time management and ability to handle multiple tasks efficiently.

• Advantageous:

  • Certification in Retail Business Management is a plus.

Competencies:
The ideal candidate will possess the following competencies:

• Retail Knowledge: Understanding of retail operations, including stock management, merchandising, and customer service.

• Problem-Solving: Ability to identify issues and resolve them in a timely and effective manner.

• Customer Service Skills: Strong interpersonal skills and the ability to engage with customers effectively.

• Ownership and Accountability: Take responsibility for assigned tasks and ensure they are completed to a high standard.

• Time Management: Manage tasks efficiently, especially during busy retail hours.

• Trustworthiness & Integrity: Handle transactions and stock with care and confidentiality.

Special Conditions of Employment:

• Willing and able to work retail hours, including weekends and public holidays.

• South African citizen with a clear credit and criminal record.

Remuneration and Benefits:

• Market-related salary.

How to Apply:
If you meet the qualifications and are interested in applying for the Sales Assistant position at Dis-Chem Pharmacies in Baby City Tokai, please submit your application through the Dis-Chem Careers portal.

Explore More Opportunities:
For additional job openings and career opportunities, visit Jobs and Career Opportunities.

Dis-Chem Pharmacies is an equal opportunity employer.
Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process, aligned with the company’s Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

📢 Apply now