Job Title: Health Merchandiser – Hemmingways
Company: Dis-Chem Pharmacies Limited
Location: East London, Eastern Cape, South Africa
Date Posted: 7 April 2025
Requisition ID: Not Specified
Contract Type: Permanent
Application Closing Date: 21 April 2025
About the Company:
Dis-Chem Pharmacies is a leading South African health and wellness retailer that offers a wide range of products including pharmaceutical, health, beauty, and personal care items. Dis-Chem’s mission is to deliver exceptional customer service and healthcare solutions. With a strong presence across the country, the company is recognized for its commitment to quality and service excellence. Dis-Chem also places a high value on employee growth and development, offering various opportunities for career advancement.
Role Overview:
Dis-Chem Pharmacies is seeking a Health Merchandiser for their Hemmingways store in East London, Eastern Cape. The Health Merchandiser will play a crucial role in maintaining Dis-Chem’s high merchandising standards, ensuring that products are stocked, presented, and rotated in compliance with business needs. The role also involves delivering outstanding customer service to ensure a positive shopping experience.
If you are passionate about health products, have a keen eye for detail, and enjoy working in a retail environment, this is an excellent opportunity to join Dis-Chem’s dynamic team!
Key Responsibilities:
As a Health Merchandiser, your main responsibilities will include:
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Stock Management: Restock merchandise on the shelves according to business requirements. Ensure that all stock pulled from the storeroom is stored and packed in the correct space.
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Product Presentation: Ensure that products are always available on the shelves, properly displayed, and presented in an organized and appealing manner.
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Stock Rotation: Regularly rotate stock to ensure that older products are sold first (First In, First Out).
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Merchandising Displays: Build and maintain eye-catching merchandising displays and ensure that they are stocked, neat, and correctly labeled.
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Customer Service: Provide excellent customer service, assisting with product queries and ensuring customer satisfaction.
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Stocktaking Assistance: Assist with regular stocktaking and report any discrepancies.
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Health and Safety Compliance: Follow health and safety regulations, especially when handling stock and lifting heavy boxes.
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Back Shopping: Assist with back shopping tasks, ensuring that any out-of-stock items are restocked as quickly as possible.
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Issue Resolution: Resolve any customer stock queries or concerns in a timely and professional manner.
Qualifications and Experience:
To be considered for the Health Merchandiser position, applicants must meet the following requirements:
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Essential:
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Grade 12 (Matric) or equivalent secondary school qualification.
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Up to 6 months’ retail experience in a similar environment.
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Computer literate, including proficiency in Microsoft Office.
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Willingness to work retail hours, including weekends and public holidays.
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Advantageous:
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Diploma or degree in a health-related field (such as health merchandising or product management).
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At least 1 year of retail experience, particularly in merchandising or the FMCG (Fast-Moving Consumer Goods) industry.
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Familiarity with SAP or Unisolv retail systems.
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Knowledge of product and category management within the health and wellness sector.
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Ability to analyze ZMORE reports for stock ordering and management.
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Desired Skills and Competencies:
Successful candidates will demonstrate the following skills:
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Customer Engagement: Strong ability to engage with customers effectively and professionally.
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Time Management: Ability to manage tasks and meet deadlines efficiently.
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Merchandising Expertise: Knowledge of FMCG merchandising standards and practices.
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Attention to Detail: Strong focus on accuracy when displaying products, managing stock, and ensuring that labels and pricing are correct.
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Physical Fitness: Able to lift and move heavy boxes and merchandise in compliance with health and safety standards.
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Trustworthy and Honest: Demonstrates integrity in all actions, especially when handling merchandise and customer interactions.
Special Conditions of Employment:
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Willingness to work retail hours, including weekends and public holidays.
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Physically fit and able to lift and move heavy merchandise.
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Reliable transport or ability to live close to the Hemmingways store.
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South African citizen with a clear credit and criminal record.
Remuneration and Benefits:
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Market-related salary based on experience and qualifications.
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Additional benefits, including medical aid, provident fund, and staff account.
How to Apply:
If you meet the qualifications and are interested in joining the Dis-Chem Pharmacies team as a Health Merchandiser, please submit your application through the Dis-Chem Careers portal.
Explore More Opportunities:
For more career opportunities with Dis-Chem Pharmacies, visit Jobs and Career Opportunities.
Dis-Chem Pharmacies is an equal opportunity employer.
Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process, aligned with the company’s Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
