Job Title: Health Consultant – Midlands Mall
Company: Dis-Chem Pharmacies Limited
Location: Pietermaritzburg, KwaZulu-Natal, South Africa
Date Posted: 7 April 2025
Requisition ID: Not Specified
Contract Type: Permanent
Application Closing Date: 21 April 2025
About the Company:
Dis-Chem Pharmacies is a leading South African health and wellness retailer, renowned for offering high-quality health products, pharmaceuticals, and personal care items. Dis-Chem is committed to delivering excellent customer service and contributing to the well-being of its customers. With a significant presence in South Africa, Dis-Chem prioritizes both customer satisfaction and employee development, providing ample opportunities for career growth within a dynamic, supportive environment.
Role Overview:
Dis-Chem Pharmacies is seeking an enthusiastic and knowledgeable Health Consultant for their Midlands Mall store in Pietermaritzburg, KwaZulu-Natal. The Health Consultant will specialize in vitamins and supplements, promoting Dis-Chem’s Health Focus products through effective customer service and sales techniques. This role offers an exciting opportunity for someone passionate about health and wellness to make a direct impact on customers’ lives.
If you have a strong interest in health products and enjoy working with customers in a retail setting, we invite you to apply!
Key Responsibilities:
As a Health Consultant, you will be expected to:
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Customer Service Excellence: Assist and advise customers, providing them with high-quality customer care, and ensuring they are fully informed about the benefits and uses of Dis-Chem’s vitamins and supplements.
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Sales and Promotion: Promote and sell Health Focus products, meeting monthly team, brand, and vendor targets. Implement promotional displays and merchandising material to boost sales.
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Merchandising and Stock Management: Keep merchandise displays in the health focus area stocked, faced up, and well-organized. Ensure products are displayed correctly according to store layouts and promotional materials.
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Product Knowledge: Stay updated on new products and product lines to effectively advise customers. Share knowledge about vitamins, supplements, and health foods to support informed purchasing decisions.
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Stock Control and Returns: Follow the Health Department’s administrative procedures, including weekly returns, stock control, and monitoring stock levels to ensure adequate stock availability.
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Teamwork and Collaboration: Work closely with colleagues to maintain a well-organized department and ensure smooth store operations. Assist with back shopping to support efficient store function.
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Price Discrepancy Reporting: Identify and report any price discrepancies to management promptly.
Qualifications and Experience:
The successful candidate must meet the following qualifications and experience:
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Essential:
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Grade 12 (Matric) or equivalent secondary school qualification.
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At least 6 months of sales experience in a vitamins or health-related environment.
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Strong command of the English language.
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Computer literate, including proficiency in Microsoft Office.
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Solid numerical skills.
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Willingness and ability to work retail hours, including weekends and public holidays.
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Advantageous:
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A qualification in BSc Biomedicine, BSc Biotechnology, or another relevant qualification within the health focus field.
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Sales experience in a retail environment, especially within the health industry.
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Previous experience working with vitamins, supplements, or health foods.
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Fluency in a second language commonly spoken in the area.
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Competencies:
Candidates will need to demonstrate the following essential skills:
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Sales Skills: Ability to effectively promote products and achieve sales targets.
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Customer Service: Strong commitment to delivering exceptional customer service and assistance.
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Report Analysis: Ability to analyze basic sales reports and stock levels to optimize sales efforts.
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Time Management: Effective time management skills, ensuring all tasks are completed efficiently.
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Trustworthiness: Demonstrated honesty and integrity in all professional interactions.
Advantageous:
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Knowledge of product information and stock control procedures.
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Bilingual with the ability to communicate in multiple languages.
Special Conditions of Employment:
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Willingness and ability to work retail hours, including weekends and public holidays.
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Physically fit to carry out duties that involve walking, standing, climbing, bending, and lifting or moving objects.
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Valid driver’s license and own reliable transport.
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South African citizen with a clear credit and criminal record.
Remuneration and Benefits:
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Market-related salary with the potential for commission based on performance.
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Additional benefits include medical aid, provident fund, and a staff account.
How to Apply:
If you meet the qualifications and are interested in joining Dis-Chem Pharmacies as a Health Consultant, please submit your application through the Dis-Chem Careers portal.
Explore More Opportunities:
For more career opportunities at Dis-Chem Pharmacies, visit Jobs and Career Opportunities.
Dis-Chem Pharmacies is an equal opportunity employer.
Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process, aligned with the company’s Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
