Health Consultant – Midlands Mall

Job Title: Health Consultant – Midlands Mall
Company: Dis-Chem Pharmacies Limited
Location: Pietermaritzburg, KwaZulu-Natal, South Africa
Date Posted: 7 April 2025
Requisition ID: Not Specified
Contract Type: Permanent
Application Closing Date: 21 April 2025

About the Company:
Dis-Chem Pharmacies is a leading South African health and wellness retailer, renowned for offering high-quality health products, pharmaceuticals, and personal care items. Dis-Chem is committed to delivering excellent customer service and contributing to the well-being of its customers. With a significant presence in South Africa, Dis-Chem prioritizes both customer satisfaction and employee development, providing ample opportunities for career growth within a dynamic, supportive environment.

Role Overview:
Dis-Chem Pharmacies is seeking an enthusiastic and knowledgeable Health Consultant for their Midlands Mall store in Pietermaritzburg, KwaZulu-Natal. The Health Consultant will specialize in vitamins and supplements, promoting Dis-Chem’s Health Focus products through effective customer service and sales techniques. This role offers an exciting opportunity for someone passionate about health and wellness to make a direct impact on customers’ lives.

If you have a strong interest in health products and enjoy working with customers in a retail setting, we invite you to apply!

Key Responsibilities:
As a Health Consultant, you will be expected to:

• Customer Service Excellence: Assist and advise customers, providing them with high-quality customer care, and ensuring they are fully informed about the benefits and uses of Dis-Chem’s vitamins and supplements.

• Sales and Promotion: Promote and sell Health Focus products, meeting monthly team, brand, and vendor targets. Implement promotional displays and merchandising material to boost sales.

• Merchandising and Stock Management: Keep merchandise displays in the health focus area stocked, faced up, and well-organized. Ensure products are displayed correctly according to store layouts and promotional materials.

• Product Knowledge: Stay updated on new products and product lines to effectively advise customers. Share knowledge about vitamins, supplements, and health foods to support informed purchasing decisions.

• Stock Control and Returns: Follow the Health Department’s administrative procedures, including weekly returns, stock control, and monitoring stock levels to ensure adequate stock availability.

• Teamwork and Collaboration: Work closely with colleagues to maintain a well-organized department and ensure smooth store operations. Assist with back shopping to support efficient store function.

• Price Discrepancy Reporting: Identify and report any price discrepancies to management promptly.

Qualifications and Experience:
The successful candidate must meet the following qualifications and experience:

• Essential:

  • Grade 12 (Matric) or equivalent secondary school qualification.

  • At least 6 months of sales experience in a vitamins or health-related environment.

  • Strong command of the English language.

  • Computer literate, including proficiency in Microsoft Office.

  • Solid numerical skills.

  • Willingness and ability to work retail hours, including weekends and public holidays.

• Advantageous:

  • A qualification in BSc Biomedicine, BSc Biotechnology, or another relevant qualification within the health focus field.

  • Sales experience in a retail environment, especially within the health industry.

  • Previous experience working with vitamins, supplements, or health foods.

  • Fluency in a second language commonly spoken in the area.

Competencies:
Candidates will need to demonstrate the following essential skills:

• Sales Skills: Ability to effectively promote products and achieve sales targets.

• Customer Service: Strong commitment to delivering exceptional customer service and assistance.

• Report Analysis: Ability to analyze basic sales reports and stock levels to optimize sales efforts.

• Time Management: Effective time management skills, ensuring all tasks are completed efficiently.

• Trustworthiness: Demonstrated honesty and integrity in all professional interactions.

Advantageous:

• Knowledge of product information and stock control procedures.

• Bilingual with the ability to communicate in multiple languages.

Special Conditions of Employment:

• Willingness and ability to work retail hours, including weekends and public holidays.

• Physically fit to carry out duties that involve walking, standing, climbing, bending, and lifting or moving objects.

• Valid driver’s license and own reliable transport.

• South African citizen with a clear credit and criminal record.

Remuneration and Benefits:

• Market-related salary with the potential for commission based on performance.

• Additional benefits include medical aid, provident fund, and a staff account.

How to Apply:
If you meet the qualifications and are interested in joining Dis-Chem Pharmacies as a Health Consultant, please submit your application through the Dis-Chem Careers portal.

Explore More Opportunities:
For more career opportunities at Dis-Chem Pharmacies, visit Jobs and Career Opportunities.

Dis-Chem Pharmacies is an equal opportunity employer.
Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process, aligned with the company’s Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

📢 Apply now