Job Title: Contracts Officer – Santam – Cape Town, Western Cape
Location: Cape Town, Western Cape, South Africa
Industry: Insurance
Division: Santam Group Sourcing: Procurement
Functional Area: Procurement and Contract Management
Employment Type: Permanent
Posted Date: 05 April 2025
Closing Date: 05 May 2025
Santam, the leading name in general insurance across Southern Africa, is looking for a detail-oriented and proactive Contracts Officer to join its Group Sourcing: Procurement team in Tygervalley, Cape Town. This is an exciting opportunity for an experienced professional to contribute to the strategic procurement objectives of one of South Africa’s top financial services providers. The successful candidate will play a critical role in implementing, managing, and maintaining procurement and service contracts that align with Santam’s high standards of compliance, efficiency, and stakeholder engagement.
About Santam
As a market leader, Santam is committed to delivering “Insurance Good and Proper” to its diverse client base. Operating across South Africa and expanding into emerging markets in Africa and Asia, Santam is driven by a passion for client service and a focus on operational excellence. The company is dedicated to transformation and actively promotes an inclusive and equitable workplace.
Job Overview
The Contracts Officer will oversee the administration and maintenance of supplier contracts, ensuring they align with internal procurement policies and meet compliance and service quality standards. This role demands expertise in contract negotiation, supplier relationship management, and system-based contract maintenance. The position also supports the Sourcing Specialist and Procurement Manager in sourcing and contract lifecycle activities, while independently managing one or more procurement commodities based on skill and experience.
Key Responsibilities
The Contracts Officer will be responsible for the creation, implementation, and administration of supplier agreements using Santam’s standard clauses and templates. You will be tasked with maintaining and updating contract details, ensuring systems reflect accurate pricing, terms, and supplier information. The role includes initiating sourcing processes for assigned commodities, issuing and evaluating RFPs, and managing the awarding and ongoing compliance of contracts. You will analyze supplier performance, conduct market research, draft and negotiate agreements, and ensure data is loaded and maintained correctly in procurement systems. A critical part of the role also includes managing supplier diversity and meeting internal procurement performance targets.
Minimum Requirements
Applicants must have a Matric (Grade 12) along with a relevant procurement qualification such as a CIPS diploma or a B.Com in Supply Chain Management. A minimum of three years’ experience in a procurement-related role is essential. Candidates studying toward a CIPS qualification will be considered favorably.
Skills and Competencies
Successful candidates must demonstrate strong written and verbal communication skills and the ability to build and maintain effective working relationships across all levels of the organization. Strong analytical thinking, issue resolution, stakeholder engagement, and vendor management capabilities are crucial. You should be comfortable negotiating and managing supplier performance, analyzing spend data, and supporting continuous procurement process improvements. A proven track record in delivering results, managing contracts through their lifecycle, and contributing to a resilient and collaborative team environment is required.
Core Competencies
The ideal candidate will exhibit the following Santam-aligned competencies:
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Cultivates innovation
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Customer focus
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Drives results
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Collaborates effectively
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Demonstrates resilience
Why Join Santam?
Santam offers a dynamic and supportive work environment where employees are encouraged to innovate and grow. With its expanding operations across Africa and Asia, employees are presented with exciting career development opportunities and the chance to make a meaningful impact in the insurance industry. The company values people and is committed to diversity, transformation, and inclusion at every level of the organization.
Application Process
If you are a detail-oriented contracts professional looking to contribute to a high-performing procurement team, apply now for the Contracts Officer role at Santam. The closing date for applications is 05 May 2025. Should you not receive a response within 30 days of the closing date, please consider your application unsuccessful.
For more job opportunities in procurement, contract management, and finance across South Africa, visit Jobs and Career Opportunities.
Santam is an equal opportunity employer committed to building an inclusive workforce reflective of South Africa’s rich diversity. Preference will be given to applicants from designated groups in alignment with the Division’s Employment Equity targets.
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