Risk Event Administrator – Nedbank (Johannesburg)
Location: Johannesburg, South Africa
Closing Date: 16 April 2025
Reference Number: 138683
Division: Risk, Audit & Compliance – Forensics
Talent Acquisition Contact: Lerato Sithole
Job Overview
Nedbank is looking for a Risk Event Administrator to register, track, and manage risk events in alignment with Nedbank Group Risk Management Policies. The ideal candidate will have experience in fraud case analysis, risk reporting, and operational loss prevention within the financial sector.
If you have a background in banking operations, risk management, or forensic investigations, and are passionate about maintaining compliance and mitigating financial risk, this is an opportunity to make an impact at one of South Africa’s leading banks.
Key Responsibilities
1. Risk Event Registration & Analysis
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Accurately interpret and analyze fraud cases to ensure compliance with Association Rules.
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Register risk events and ensure they are investigated, actioned, and reported properly.
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Maintain data integrity of all registered cases.
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Identify and prevent potential operational losses by adhering to processes and procedures.
2. Fraud Management & Operational Efficiency
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Ensure urgent and high-priority cases are handled without compromising quality.
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Manage customer fraud claims, account blocking, case classifications, and refund processing.
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Propose and implement enhancements to risk processes, systems, and policies.
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Adhere to risk standards, regulatory requirements, and compliance policies.
3. Stakeholder Collaboration & Reporting
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Work closely with Group Financial Crime, Forensics, and Security (GFCFS) teams.
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Provide feedback and reporting on fraud trends and case analysis to management.
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Ensure efficient electronic communication with stakeholders and clients.
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Meet and exceed internal Service Level Agreements (SLAs) by addressing queries promptly.
4. Personal & Professional Development
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Stay up to date with banking regulations, fraud trends, and risk management best practices.
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Engage in continuous learning to enhance performance and career growth.
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Share knowledge and insights with the team to improve fraud detection and risk prevention.
Minimum Qualifications & Experience
Education Requirements
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Matric (Grade 12) / National Senior Certificate – Essential
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Preferred: Qualification in Money Laundering Prevention, Risk Management, or Process Management
Experience Requirements
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2-3 years’ experience in banking, fraud investigations, or financial risk management.
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Previous experience in an operational back-office environment within a financial institution.
Preferred Experience & Exposure
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Fraud investigation & reporting (case registration, account blocking, card blocking, etc.).
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Managing customer expectations and ensuring efficient case resolution.
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Analyzing financial transactions for potential fraud.
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Working in a high-pressure, fast-paced environment.
Technical & Professional Knowledge
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Banking procedures & financial risk analysis.
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Fraud investigation & reporting processes.
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Regulatory knowledge (governance, risk, and compliance).
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Data analysis & classification of fraud scenarios.
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Proficiency in banking software & reporting systems.
Behavioral Competencies
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Proactive Mindset – Identifying risks before they escalate.
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Time Management – Prioritizing critical fraud cases.
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Attention to Detail – Ensuring accuracy in case registrations.
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Problem-Solving – Investigating fraud events effectively.
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Adaptability – Handling diverse cases in a fast-paced environment.
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Ethical Judgment – Upholding Nedbank’s integrity standards.
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Independent Thinker – Making sound decisions under pressure.
Why Join Nedbank?
At Nedbank, we are committed to risk management, operational excellence, and fraud prevention. As a Risk Event Administrator, you will be at the forefront of protecting the bank and its clients from financial risks.
We offer a market-related salary, career growth opportunities, and a dynamic work environment where your expertise in fraud investigation and risk management will be valued.
How to Apply
If you meet the qualifications and experience required for this role, apply before 16 April 2025.
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Reference Number: 138683
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Talent Acquisition Contact: Lerato Sithole
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Nedbank Recruiting Team: +27 860 555 566
Join Nedbank and be part of a team dedicated to financial integrity and risk management!
