Office Administrator / Co-ordinator – Nedbank (Johannesburg, Sandton)
Location: Johannesburg, South Africa
Closing Date: 08 April 2025
Reference Number: 138723
Recruiter Contact: Lerato Sithole
Job Overview
Nedbank is looking for an Office Administrator / Co-ordinator to support business operations by ensuring smooth administration and process management. This role requires strong organizational skills, attention to detail, and the ability to handle multiple administrative functions efficiently.
If you have experience in business administration, office coordination, or operations management, this opportunity is a great way to grow within one of South Africa’s top financial institutions.
Key Responsibilities
1. Process Administration & Support
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Ensure smooth operation of all administrative processes in line with company policies.
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Process tasks accurately and within Service Level Agreements (SLAs).
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Validate, record, and correct discrepancies to minimize risk and operational errors.
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Maintain compliance with Nedbank’s internal policies and GFCFS procedures.
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Assist in the implementation of new business processes, policies, and tools.
2. Client & Stakeholder Engagement
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Respond to and action internal and external queries within agreed timelines.
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Communicate with stakeholders to ensure efficient workflow and service delivery.
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Build and maintain professional relationships through regular engagement with team members and stakeholders.
3. Risk & Cost Management
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Reduce financial, reputational, and operational risks by ensuring accuracy in administrative processes.
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Monitor operational costs and avoid unnecessary expenditure.
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Adhere to risk management guidelines to ensure compliance and minimize potential losses.
4. Personal & Team Development
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Participate in Nedbank’s culture-building initiatives, such as corporate social responsibility (CSR) projects.
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Identify opportunities to improve processes and recommend enhancements.
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Support knowledge sharing and collaborate with team members for overall team success.
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Attend training and development programs to stay up to date with industry best practices.
Minimum Qualifications & Experience
Education Requirements
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Preferred Qualification: Certificate, Diploma, or Degree in Business Management, Administration, or Operations Management.
Experience Requirements
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Minimum 1 year of experience in an administrative or coordination role.
Technical & Professional Knowledge
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Strong administrative skills and knowledge of office management procedures.
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Attention to detail and ability to identify discrepancies.
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Time management and ability to work under pressure.
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Understanding of risk, governance, and compliance processes.
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Proficiency in Microsoft Office and other administrative software.
Behavioral Competencies
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Adaptability – Ability to handle changing priorities and business needs.
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Communication – Strong verbal and written communication skills.
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Collaboration – Working effectively with colleagues and stakeholders.
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Decision Making – Ability to assess situations and make informed decisions.
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Stress Tolerance – Managing workload efficiently under pressure.
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Building Trusting Relationships – Establishing professional and positive interactions.
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Managing Work – Prioritizing tasks and meeting deadlines.
Why Join Nedbank?
At Nedbank, we value innovation, efficiency, and client satisfaction. As an Office Administrator / Co-ordinator, you will be an essential part of ensuring smooth operational processes while growing your career in the financial sector.
We offer:
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A dynamic work environment in one of South Africa’s top financial institutions.
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Opportunities for career advancement within administration and operations.
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A collaborative and inclusive work culture.
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Training and personal development programs to support your growth.
How to Apply
If you meet the qualifications and experience required for this role, apply before 08 April 2025.
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Reference Number: 138723
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Recruiter Contact: Lerato Sithole
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Nedbank Recruiting Team: +27 860 555 566
Be part of a forward-thinking team at Nedbank and help drive operational excellence!
