Consultant: Sales (FAIS) – Absa Bank
Location: Tsakane, South Africa
Closing Date: 8 April 2025
Reference Number: R-15972894
Employment Type: Full-time
Job Overview
Absa Bank is looking for a dynamic and results-driven Sales Consultant (FAIS) to join its Tsakane branch. This role is essential in growing the bank’s customer base through proactive acquisition, customer retention, and cross-selling of financial products. The successful candidate will play a key role in identifying and attracting new clients while enhancing the profitability of existing customer portfolios.
As a Sales Consultant, your focus will be on delivering excellent customer service, building strong relationships, and driving sales performance to contribute to the overall success of the branch. You will work closely with your team to ensure financial targets are met while maintaining compliance with banking regulations and risk management policies.
Key Responsibilities
1. Customer Acquisition & Portfolio Growth
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Actively seek out new customers and introduce them to Absa’s banking solutions.
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Identify potential business opportunities and market financial products that meet customer needs.
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Strengthen relationships with existing customers by offering tailored banking solutions.
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Increase portfolio value through cross-selling and upselling financial products such as loans, savings accounts, and investment services.
2. Achieving Sales & Financial Targets
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Work towards exceeding sales goals by promoting Absa’s products and services.
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Develop and implement sales strategies to attract new customers and retain existing ones.
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Conduct financial assessments to understand client needs and recommend suitable products.
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Provide sound financial advice and educate customers on available banking solutions.
3. Customer Service & Risk Management
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Ensure all customer interactions align with Absa’s customer service standards.
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Address customer inquiries and resolve complaints efficiently to enhance customer satisfaction.
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Adhere to the Financial Advisory and Intermediary Services Act (FAIS) and all relevant banking regulations.
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Ensure all transactions are accurate, transparent, and compliant with Absa’s policies.
4. Team Collaboration & Business Support
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Work closely with colleagues to ensure seamless branch operations and exceptional service delivery.
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Share sales strategies and industry knowledge to improve team performance.
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Support the branch’s overall goals by actively contributing to marketing campaigns and promotional activities.
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Participate in ongoing training and development programs to stay up to date with the latest financial products and industry trends.
Minimum Requirements
Education & Qualification:
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A Further Education and Training Certificate (FETC) in a relevant field.
Experience & Skills:
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Previous sales experience in banking, retail, or financial services.
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Strong understanding of customer relationship management (CRM).
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Ability to identify sales opportunities and close deals effectively.
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Excellent communication, negotiation, and problem-solving skills.
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Knowledge of FAIS regulations and compliance requirements.
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Goal-driven and able to work in a fast-paced, target-driven environment.
Why Join Absa?
Be Part of a Leading African Bank – With over 100 years of success, Absa is a trusted name in banking with a strong regional and international presence.
Exciting Career Growth Opportunities – Absa is committed to employee development, offering training, mentorship, and career progression.
Inclusive & Diverse Work Culture – We value diversity and promote equal opportunities for all employees.
Competitive Salary & Benefits – Enjoy market-related remuneration, incentives, and financial perks.
Make a Difference – Help individuals and businesses achieve their financial goals while contributing to the economic growth of your community.
How to Apply
Application Deadline: 8 April 2025 Reference Number: R-15972894
Apply Online: Visit the Absa Careers Portal to submit your application.
Contact Absa Recruitment Team for further details.
Take the next step in your sales career and join Absa’s winning team today!
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