Talent Pool – Post Basic Pharmacist Assistant
Business Unit: Discovery Health
Function: Pharmaceutical
Date: 10 Mar 2025
Discovery Health
Talent Pool – Post Basic Pharmacist Assistant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success but to ignite positive and meaningful change within our society.
About Discovery HealthCare Services (DHCS)
DHCS consists of six teams that are supported by dedicated Shared Services, Finances, and DHCS Business Support teams.
The teams under DHCS are:
Executive Wellness
Corporate Wellness
Health Coaches
Southern Rx Pharmacy and Discovery Medical Suppliers
Home Care
Corporate Clinics
Through its teams, DHCS aims to:
Provide quality care by bridging the gaps in the current market with high-quality services.
Enhance the member journey through convenience, reduced co-payments, and lessening the administrative burden.
Realize scheme savings by identifying opportunities to expand through the supply chain and capture value through better procurement and eliminating waste.
Brand differentiation by providing members with innovative services that leverage the latest health technology.
Key Purpose
To ensure that scripts are captured accurately and timeously, and that patients are counseled, and the appropriate generic switching is done for patients to receive their medication on time and in full in accordance with Good Pharmacy Practice. These functions will be performed under the supervision of a pharmacist.
Areas of Responsibility May Include but Not Limited to:
The successful applicant will be responsible for but not limited to the following job functions:
Accurate capturing of scripts with appropriate generic switching as per the relevant SOPs, GPP, and scheme rules.
Counseling of patients with each new script under the supervision of a pharmacist.
Ensure today’s work is done today, that all silos and ST42s are up to date.
Assist with status 10, 12, and authorizations.
Assist with the call center when needed.
Achievement of department metrics as set out and agreed.
Updating patient profiles and templates as necessary.
Assisting with incoming queries from customers and patients.
Adhere to all pharmacy SOPs.
Adhere to all GPP requirements.
Assisting with stock takes and cycle counts.
Assisting with pre-packing as required.
Assisting with picking and packing as required.
Attending meetings, team builds, and training onsite or offsite from time to time.
Adhoc assistance to the Administration Pharmacist.
Personal Attributes and Skills
Customer Focus – dedicated to meeting the expectations and requirements of internal and external customers.
Integrity and Trust – can present the unvarnished truth in an appropriate and helpful manner.
Compassion – available and ready to help.
Action Oriented – full of energy for the things seen as challenging.
Planning – sets objectives and goals.
Learning on the Fly – learns quickly when facing new problems.
Strong attention to detail.
Good interpersonal skills.
Excellent written and verbal skills.
Stress tolerance.
Time management skills.
Education and Experience
Post Basic Pharmacist Assistant.
Registered with Pharmacy Council.
3 – 5 years post-basic pharmacy experience.
Courier Pharmacy or Retail Pharmacy experience.
Self-motivated.
Ability to understand workload and volumes to assist in different areas where needed.
Section 21 and Flexgen experience (advantageous).
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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