Team Leader: PLH – TWK Agri
Company: TWK Agri
Location: Mbombela (Nelspruit), Mpumalanga
Employment Type: Permanent
Job Posted: 14 February 2025
Closing Date: 14 March 2025
About TWK Agri
TWK Agri is a leading player in the agricultural sector, providing a wide range of services. The company’s Financial Services division is looking for a Team Leader: PLH to join their team in Nelspruit, Mpumalanga.
Job Description
As the Team Leader: PLH, you will be responsible for managing the Personal Lines Hub (PLH) team to achieve departmental objectives, ensuring excellent client service, and maintaining high customer satisfaction. You will monitor performance, guide and support team members, and ensure compliance with insurance laws, regulations, and company policies.
Key Responsibilities
- Team Leadership: Lead and manage the PLH team to meet department goals.
- Client Service: Ensure excellent client service and high customer satisfaction.
- Performance Management: Monitor team performance and provide coaching, guidance, and support.
- Compliance: Ensure adherence to insurance laws, regulations, and company policies.
- Workflow Management: Allocate tasks and manage workflow to maintain operational efficiency.
- Team Communication: Conduct regular team meetings and ensure clear communication of objectives.
- Continuous Improvement: Drive continuous improvement and identify opportunities for team growth.
Qualifications and Skills
- Matric / Grade 12
- Relevant Degree/Diploma
- Experience: 3-5 years’ experience in the Insurance services industry.
- MS Office Proficiency: Proficient in the MS Office suite.
- Insurance Knowledge: Strong understanding of insurance policies, processes, and regulations.
- Leadership Skills: Proven ability to lead, motivate, and manage a team.
- Communication Skills: Excellent communication, organisational, and problem-solving skills.
Other Information
- Location: The vacancy is available in Nelspruit or Piet Retief, with the successful candidate appointed at one of these locations based on operational requirements and suitability.
- Deadline: Apply by 14 March 2025.
This is an exciting opportunity to join a reputable company in the financial services sector
