Department Manager – Supply Chain (Boksburg)
Reference Number: DM-SC
Location: Boksburg
Position Type: Permanent
Industry: Retail
Salary: Market Related
Application Deadline: 2025/02/14
Purpose of the Role
The Department Manager for Supply Chain will contribute to customer satisfaction and overall department performance. You will lead and support the Sales Consultants, manage daily sales and customer relations, and assist the Head of Department (HOD) in achieving strategic objectives.
Main Responsibilities
- Lead and support a team of Sales Consultants, fostering teamwork and collaboration.
- Play a key role in developing team performance and achieving business objectives.
- Facilitate communication within the team and share relevant information.
- Manage the department’s daily operations to ensure alignment with customer promises.
- Develop and implement the Business Action Plan for the department.
- Introduce improvements for operational efficiency and optimal stakeholder value.
- Ensure sales activities and customer relations are handled effectively in store.
- Build and maintain strong internal and external customer relationships.
- Take on leadership responsibilities when the HOD is unavailable.
- Participate in teamwork to ensure service quality and productivity.
- Ensure sufficient staff are available to deliver excellent customer service.
- Oversee stock pricing and display to meet company standards.
- Train and develop staff to achieve their full potential.
Minimum Requirements
Education:
- Essential: Grade 12 or NQF Level 4 equivalent
- Desirable: Relevant tertiary qualifications
Experience:
- Previous retail experience at a junior management level
Skills & Competencies
- Excellent interpersonal and leadership skills
- Strong customer service orientation
- Self-confident and able to lead by example
- Analytical and results-driven
- Assertive with a challenge-oriented mindset
- Strong team player with a sense of responsibility
This is an exciting opportunity for a results-driven and customer-focused individual to lead a department while promoting team growth and enhancing the customer experience.