Utility Specialist

Utility Specialist – Southern Suburbs (Cape Town)
Reference Number: UTS 04
Location: Cape Town, Montclare Place, Claremont
Job Type: Permanent
Salary: Market Related
Posted on: 11 February 2025

Job Description

The Utility Specialist will assist in aligning utility processes for the regional office in Cape Town, ensuring effective management and resolution of utility-related issues. This role involves managing utility billing, meter reading, budgets, forecasting, and accruals, along with supporting property teams in dealing with stakeholders and tenants.

Key Responsibilities

• Build and maintain excellent working relationships with local authorities and councils in regions where Growthpoint owns properties
• Identify and manage risks related to council administration
• Support sector business units with accrual information related to municipal accounts
• Assist with ad-hoc requirements as directed by the Utilities Manager
• Manage the opening and closing of council accounts
• Assist Creditors and Development teams with municipal account sourcing
• Track and resolve municipal account queries with relevant municipalities
• Analyze and monitor utility expense tariffs, especially as new tariffs take effect annually
• Manage disconnections, load shedding, and ensure tenant and landlord communication for service restoration
• Ensure compliance with municipal bylaws in tenant billing
• Conduct municipal account audits
• Collaborate with property management teams to address utility-related issues across the portfolio
• Review municipal releases and identify impacts on Growthpoint assets
• Respond to property valuation roll reviews with respect to Growthpoint-owned properties

Requirements

Experience

• 5 years of experience in working with municipalities and utility-related property management

Qualifications

• Bachelor’s degree in Finance/Accounting or a BSc (Property Studies) with electives in Sustainability & Environment (Postgrad qualification preferred)
• Utilities Management course or related qualification

Competencies

• Excellent verbal and written communication skills
• Advanced proficiency in Microsoft Excel
• Strong interpersonal and presentation skills
• Excellent organizational and accuracy skills
• Attention to detail

Personal Attributes

• High levels of self-motivation and initiative
• Professional team player with the ability to work autonomously
• Adaptable and able to multitask in a dynamic environment
• Deadline-focused and results-driven
• Assertive and tenacious
• Strong relationship-building skills at all levels
• Ability to handle criticism and thrive in a changing environment

This position is ideal for a proactive individual with experience in utilities management, municipal relationships, and property services. If you are looking for a challenging and rewarding role, apply today!

apply here