Job Title: Cashier (External Applications Only)
Location: Secunda, South Africa
Division: OPS 3 DIV 6 – SECUNDA
Job Description:
As a Cashier, you will be responsible for the accurate handling of all Point of Sale (POS) transactions and documentation, ensuring that no goods or stock pass through the POS without being paid for. Your role will involve managing cash transactions, providing excellent customer service, and maintaining strong administrative records to support daily operations.
Key Responsibilities:
Cash Handling:
- Ensure all cash (including floats and petty cash) balances correctly (no shortages or overages).
- Ensure goods are correctly identified and captured on the POS terminal.
- Capture the correct payment type received from customers.
- Maintain sufficient change at all times.
- Accurately process pick-ups and follow set parameters.
- Perform accurate cash-ups at the end of each shift.
- Deposit all daily takings into the Drop Safe/vault.
- Process transactions related to other stores’ money, deliveries, and quotes correctly.
Administration:
- Sign, compile, and file all related documentation pertaining to cashier duties.
Ready for Business:
- Adhere to company standards of “Ready for Business” and “Beyond my Control” as per the company guidelines.
Customer Service:
- Provide fast, friendly, and efficient service when checking customers in and out of goods.
- Direct customers to the relevant person for further assistance.
- Comply with the company’s dress code at all times.
Safety (OHSA) Requirements:
- Ensure customer and staff safety within your area of responsibility.
- Report any discrepancies to the store manager.
Security Awareness:
- Ensure system password control at the till point is adhered to.
- Ensure the safe keeping and transport of cash to the cash office according to company guidelines.
Drive for Results:
- Achieve set targets and complete tasks accurately and to the required standard.
- Deliver best practice quality and standards as established by the company.
Problem Solving:
- Identify problems and seek the root cause.
- Resolve problems and escalate issues accordingly.
- Use relevant information from your department and operational work environment to resolve problems.
Decision Making:
- Make decisions within the framework of company policies and timelines.
- Consider the consequences of decisions and implement them according to company processes and policies.
Planning:
- Plan tasks within the framework of operational and departmental procedures.
Handling Pressure:
- Maintain composure under pressure and manage workload efficiently.
Communication:
- Communicate courteously and effectively in line with company values.
- Share relevant information with appropriate stakeholders.
Requirements:
- Grade 12 or a minimum of 1 year of work-related experience.
- Ability to communicate in English and the dominant local language.
- Strong numerical and administration skills.
- Ability to perform basic calculations accurately.
- Must be willing to work shifts, weekends, and public holidays.
- Ability to work well under pressure.
This role is ideal for someone who is diligent, detail-oriented, and thrives in a fast-paced environment. If you’re passionate about providing excellent customer service and have the ability to handle cash transactions efficiently, apply now to join our team!
