Position: Insurance Coordinator
Company: [Company Name]
Location: [Location]
Job Type: Permanent
Job Purpose
As an Insurance Coordinator, you will oversee the insurance portfolio to ensure the accurate logging and accounting of all insurance transactions. Your role will include managing the claims register, resolving queries, ensuring claim finalization accuracy, and reporting on insurance activities.
Key Responsibilities
Administration and Reporting
- Oversee the administration and processing of claims by insurance clerks.
- Ensure the claim register is accurate and reconciles with claims logged by stores.
- Assist with the finalization of claims, submitting them to brokers for oversight.
- Address and resolve escalated claims in a timely manner.
- Compile and submit monthly insurance stats to the Operations team, ensuring the data is complete and based on approved claims in Synergy.
Journals and Reconciliations
- Review and approve insurance journals for expenses and aggregate accounts.
- Review and approve insurance reconciliations and accruals.
- Ensure all reconciling items are resolved by the responsible clerks.
Procurement
- Approve quotes and invoices related to insurance claims.
- Ensure all invoices are captured and approved in a timely manner.
- Liaise with business partners to ensure invoices are not missed or duplicated.
Team Management
- Ensure that performance management processes are completed and submitted on time.
- Provide regular feedback on performance and support recruitment efforts in partnership with HR.
- Facilitate training and onboarding of new insurance clerks.
- Identify opportunities to develop and upskill the team.
Minimum Requirements
Experience
- Essential: At least 3 years of experience in financial administration, including reconciliations and journals.
- Preferred: Experience in the retail business environment and people management.
Qualifications
- Essential: National Diploma in Finance / Accounting or a similar qualification.
- Preferred: Bachelor’s Degree in Finance / Accounting or a similar qualification.
Job-Related Knowledge and Skills
Knowledge
- Strong knowledge of accounting principles, procedures, and application.
- In-depth understanding of administration and financial systems.
Skills
- Ability to investigate exceptions, anomalies, and discrepancies.
- Excellent written and verbal communication skills.
- Strong critical thinking and problem-solving ability to work independently.
How to Apply
To apply for this position, please submit your CV, along with contactable references and any relevant certificates/qualifications.
This role offers the opportunity to make a real impact by ensuring the smooth running of the insurance processes while developing a talented team.
