Job Title: Clinic Receptionist – Paarl
Division: LL Division
Location: Paarl, Western Cape, South Africa
Job Type: Permanent
Posted: 13 January 2025
Closing Date: 12 February 2025
Role Purpose:
Dis-Chem Pharmacies in Paarl seeks a Clinic Receptionist to manage patient interactions, coordinate appointments, and maintain documentation, ensuring smooth clinic operations and delivery of quality patient care.
Key Responsibilities:
Patient Management:
- Register patients according to established standards.
- Assist with completing medical forms and medical insurance documents.
- Inform patients about clinic procedures and manage their records.
- Open and maintain new patient files as per procedure.
- Process medical aid payments and obtain necessary medical reports.
- Guide patients through scheduled appointments.
Reception Duties:
- Ensure reception area is clean and secure, maintaining patient privacy and confidentiality.
- Answer incoming calls promptly and professionally, adhering to Dis-Chem standards.
- Provide accurate information to callers and ensure proper message documentation.
- Assist walk-in guests and direct them to the relevant staff for meetings or deliveries.
- Respond to patient emergencies and assist with medical aid authorization procedures.
Administrative Support:
- Monitor and maintain clinic equipment, stationery, and medication supplies.
- Ensure all caller and visitor interactions are recorded and followed up effectively.
- Handle queries and provide timely feedback to patients, guests, and staff.
Minimum Requirements:
- Essential:
- Grade 12/Matric.
- Competencies:
- Strong ability to work under pressure and meet deadlines.
- Excellent verbal and written communication skills.
- Proficient in following and giving instructions.
Special Conditions of Employment:
- Must be a South African citizen.
- Clear criminal and credit records (MIE).
- Ability to sit at a workstation for extended periods.
- Driver’s license and/or reliable transport.
Remuneration and Benefits:
- Market-related salary.
- Medical aid.
- Provident fund.
- Staff account benefits.
Additional Notes:
- Only successful candidates will be contacted. If you have not received a response within two weeks after the closing date, please consider your application unsuccessful.
- Dis-Chem Pharmacies is an equal opportunity employer. Employment Equity Plan and Targets will be applied, and candidates with disabilities are encouraged to apply.
