Clinic Receptionist

dischem jobs

Job Title: Clinic Receptionist – Paarl

Division: LL Division
Location: Paarl, Western Cape, South Africa
Job Type: Permanent
Posted: 13 January 2025
Closing Date: 12 February 2025


Role Purpose:

Dis-Chem Pharmacies in Paarl seeks a Clinic Receptionist to manage patient interactions, coordinate appointments, and maintain documentation, ensuring smooth clinic operations and delivery of quality patient care.


Key Responsibilities:

Patient Management:

  • Register patients according to established standards.
  • Assist with completing medical forms and medical insurance documents.
  • Inform patients about clinic procedures and manage their records.
  • Open and maintain new patient files as per procedure.
  • Process medical aid payments and obtain necessary medical reports.
  • Guide patients through scheduled appointments.

Reception Duties:

  • Ensure reception area is clean and secure, maintaining patient privacy and confidentiality.
  • Answer incoming calls promptly and professionally, adhering to Dis-Chem standards.
  • Provide accurate information to callers and ensure proper message documentation.
  • Assist walk-in guests and direct them to the relevant staff for meetings or deliveries.
  • Respond to patient emergencies and assist with medical aid authorization procedures.

Administrative Support:

  • Monitor and maintain clinic equipment, stationery, and medication supplies.
  • Ensure all caller and visitor interactions are recorded and followed up effectively.
  • Handle queries and provide timely feedback to patients, guests, and staff.

Minimum Requirements:

  • Essential:
    • Grade 12/Matric.
  • Competencies:
    • Strong ability to work under pressure and meet deadlines.
    • Excellent verbal and written communication skills.
    • Proficient in following and giving instructions.

Special Conditions of Employment:

  • Must be a South African citizen.
  • Clear criminal and credit records (MIE).
  • Ability to sit at a workstation for extended periods.
  • Driver’s license and/or reliable transport.

Remuneration and Benefits:

  • Market-related salary.
  • Medical aid.
  • Provident fund.
  • Staff account benefits.

Additional Notes:

  • Only successful candidates will be contacted. If you have not received a response within two weeks after the closing date, please consider your application unsuccessful.
  • Dis-Chem Pharmacies is an equal opportunity employer. Employment Equity Plan and Targets will be applied, and candidates with disabilities are encouraged to apply.

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