Store Manager – Power Fashion (Eastgate)
Location: East Gate, Johannesburg, Gauteng, South Africa
Job Purpose
To lead a team of associates to maximize store sales and turnover, manage stock and expenses, minimize stock loss, and ensure smooth store operations while fostering a positive customer and employee experience.
Key Responsibilities
1. Sales and Profitability
- Drive sales and promote a high-performance culture to achieve and exceed store targets.
- Manage expenses effectively to meet business objectives.
- Utilize store resources to maintain productivity and efficiency.
2. Stock and Loss Management
- Maintain control over stock levels, ensuring compliance with company policies and procedures.
- Minimize stock losses by adhering to benchmarks and implementing preventative measures.
- Demonstrate a thorough knowledge of stock management policies.
3. Team Leadership and Training
- Manage, train, and develop store staff to align with company standards.
- Foster a respectful and professional working environment that reflects company values.
- Promote a culture of accountability and continuous improvement.
4. Customer Service
- Ensure all interactions with customers result in above-average service levels.
- Actively monitor and address customer feedback to enhance service quality.
5. Operational Standards
- Act as the custodian of company policies and procedures, ensuring full compliance.
- Maintain cleanliness and hygiene standards in the store and among staff, adhering to relevant laws and company policies.
Qualifications and Experience
- Education: Matric/Grade 12 (Mathematics advantageous).
- Experience:
- Minimum 2 years in a Retail Store Manager or Assistant Store Manager role, preferably in a similar retail environment.
- Skills:
- Excellent business English (verbal and written).
- Strong leadership, organizational, and interpersonal skills.
This role is ideal for individuals passionate about retail, team leadership, and delivering exceptional customer experiences while driving store performance.
