Store Manager – Mr Price

Store Manager – Mr Price

Location: Palm Gate Centre, Parys, Midvaal, Gauteng, South Africa

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Job Purpose

To lead and manage the daily operations of the store, ensuring achievement of overall objectives, including sales targets, customer satisfaction, innovation initiatives, and operational excellence.

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Key Responsibilities

1. Stock Management

• Ensure accurate receiving, unpacking, merchandising, and replenishment of stock on the sales floor.
• Monitor and manage stock levels through defined processes to mitigate stock loss risks.
• Maintain a clean, organized stockroom aligned with housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

2. Sales Growth & Profitability

• Analyze sales and profitability reports to identify areas of improvement and implement operational action plans.
• Monitor product performance and share feedback with the support center to enhance sales.
• Identify new opportunities to increase sales and brand awareness.

3. Risk Management

• Conduct compliance checks to ensure adherence to company policies and procedures.

4. Customer Experience Management

• Implement and maintain customer experience processes, including markdowns, repricing, promotions, customer feedback, and visual standards.
• Ensure high standards of housekeeping and operational execution to meet customer service expectations.

5. Leadership & Development

• Drive the team to achieve store KPIs and operational strategies in alignment with company values.
• Identify and address training, coaching, and development needs for team members.
• Focus on talent management and succession planning.
• Recruit, manage, and evaluate team performance per company policies.

6. Innovation

• Implement Head Office innovation initiatives to improve in-store processes and enhance customer satisfaction.

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Qualifications

• Education: Grade 12
• Experience: 3-5 years in retail store management.
• Knowledge: Sales and service management, budgeting, and retail operations.
• Skills:
  • Proficiency in MS Office.
  • Effective communication skills.
  • Business acumen in retail trade, brand, customer, and product management.

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Employment Equity

Mr. Price Group is an equal opportunity employer and is committed to Employment Equity principles.

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This role is ideal for experienced retail managers with a focus on leadership, operational efficiency, and delivering exceptional customer experiences.