Consultant (Healthcare)
Details:
- Closing Date: 17 January 2025
- Reference Number: MMH241217-2
- Position Type: Permanent
- Location: Sandton, Gauteng (Partial Remote Opportunity)
- Cluster: Momentum Corporate
Company Overview
Momentum Metropolitan, through its brands and specialist offerings, enables individuals and organizations to achieve financial security and aspirations. As a leading provider of financial solutions, it fosters growth, investment, and protection. Visit Momentum Group for more information.
Role Purpose
The Healthcare Consultant will manage a portfolio of clients, facilitating meetings, resolving queries, and providing advice on Medical Scheme benefits. The role includes being the lead consultant for smaller client portfolios under the guidance of a Senior or Principal Consultant.
Requirements
Qualifications:
- Bachelor’s Degree or equivalent.
- Regulatory Exam (RE).
- FAIS accreditation.
Experience:
- 3–5 years’ experience in Medical Scheme consulting.
- In-depth knowledge of the healthcare industry and Medical Schemes Act.
- Familiarity with the broader Employee Benefits landscape.
Key Responsibilities
Client Relationship Management:
- Build and maintain strong relationships with clients and service providers.
- Schedule and facilitate quarterly client meetings.
- Ensure prompt resolution of client queries.
- Oversee client deliverables and SLA adherence.
Service Excellence:
- Deliver consistent, high-quality service to ensure client satisfaction and retention.
- Prepare agendas, minutes, and file notes for meetings.
- Assist with commission calculations and business installations.
Client-Centric Engagement:
- Provide accurate, up-to-date advice and solutions tailored to clients’ needs.
- Track and measure client deliverables, ensuring timely follow-up on leads.
- Identify opportunities for cross-selling and business growth.
Operational Support:
- Prepare educational and marketing materials for consulting services.
- Facilitate option changes during year-end arrangements.
- Ensure all documentation and presentations are accurate and high-quality.
Team Collaboration and Self-Development:
- Provide mentorship and guidance to junior consultants.
- Foster collaboration and participate in change initiatives.
- Continuously develop professional and industry knowledge.
Financial Management:
- Identify cost-effective solutions to enhance operational efficiency.
- Manage financial and reputational risks associated with client interactions.
Competencies
- Strong interpersonal and relationship-building skills.
- Analytical thinking and problem-solving abilities.
- Effective planning, organization, and time management.
- Skilled in presentations, facilitation, and influencing.
- Sense of urgency and a proactive approach to tasks.
If you’re a dynamic and knowledgeable healthcare consultant ready to deliver exceptional client service and build meaningful relationships, apply now to be part of the Momentum Corporate team!
