Position Title:
Sales & Account Team Lead
Location:
Cape Town
Company:
takealot.com
About the Role:
takealot.com, South Africa’s leading online retailer, is seeking a Sales & Account Team Lead to join our dynamic and innovative team in Cape Town. This role involves driving sales team performance, implementing strategic plans for growth, and building strong relationships with sellers. Reporting directly to the Marketplace Sales Manager, this position offers an opportunity to play a pivotal role in shaping the future of e-commerce in Africa.
Key Responsibilities:
Sales Performance:
- Drive team performance to meet and exceed acquisition targets.
- Build and execute a strategic acquisition roadmap for each category in collaboration with stakeholders.
- Ensure adherence to sales processes and maintain accurate, complete sales platform data.
Process and Efficiency Optimization:
- Identify shortfalls in sales processes and implement improvements.
- Create and manage sales dashboards to track key productivity metrics.
Commercial Performance:
- Drive business unit performance against set targets.
- Develop and execute growth plans for strategic sellers.
- Address under-performance within the seller base through targeted interventions.
Team Leadership:
- Manage and support Sales & Account Managers in their daily operations.
- Recruit, onboard, and train new Sales & Account Managers.
- Collaborate with the Marketplace Sales Manager to set monthly goals aligned with business targets.
Qualifications and Experience:
- Bachelor’s Degree or relevant tertiary qualification.
- Minimum 5 years of experience in a sales environment.
- At least 3 years of management experience, including leading a sales team.
- Proficient in Salesforce or similar CRM systems.
- eCommerce experience is preferred but not mandatory.
Skills and Abilities:
- Exceptional communication skills (written and verbal).
- Attention to detail with strong organizational abilities.
- Proven negotiation and closing skills.
- Commercial acumen with a deep understanding of business value drivers.
- High standards and a results-driven mindset.
- Ability to adapt, innovate, and challenge the status quo.
- Solutions-oriented with a “can-do” attitude.
Work Environment at takealot.com:
- Entrepreneurial and dynamic, fostering creativity and ownership.
- Collaborative, open to feedback, and focused on continuous improvement.
- High-energy culture with a commitment to innovation and excellence.
- Equal Opportunity Employer: Preference given to applicants from previously disadvantaged groups and people with disabilities.
How to Apply:
If you have a passion for e-commerce and meet the criteria above, we encourage you to apply and join a team that is redefining online retail in Africa.
Position Type: Permanent
Location: Cape Town
