Position Title:
Catering Manager – Gauteng (LL)
Location:
Rustenburg, Gauteng, South Africa
Company:
Fedics (Tsebo Solutions Group)
Role Overview:
Fedics is seeking a Catering Manager to oversee the operational management of a key account. The successful candidate will ensure compliance with service level agreements (SLA), maintain high standards of food service delivery, manage client relationships, and meet financial and operational targets. This role is critical for driving operational excellence and ensuring site efficiency in alignment with best practices.
Key Responsibilities:
Operational Management:
- Take full accountability for the management of the catering unit.
- Implement and maintain controls to ensure operational efficiency within budgetary constraints.
- Ensure high-quality food preparation, presentation, and service, meeting Fedics standards.
- Conduct daily site visits to ensure adherence to SLA requirements.
Team Leadership and Development:
- Lead, motivate, and develop staff to meet service delivery goals.
- Handle HR and IR functions, including training, performance management, and development.
Client and Customer Relations:
- Build and maintain strong relationships with clients and customers.
- Address client needs proactively and manage complaints effectively.
Financial Management:
- Manage administration, finances, debtors, and budgets.
- Compile and analyze weekly and monthly profit and loss (P&L) reports.
Event and Function Management:
- Organize, prepare, and coordinate functions and events as required.
Compliance and Best Practices:
- Ensure compliance with all Fedics policies and procedures.
- Stay updated on food trends and industry best practices to drive innovation.
Qualifications and Experience:
- Education: Matric and Culinary Tertiary qualifications.
- Experience:
- Minimum 5 years in a similar managerial role.
- Experience with accounting systems.
- Previous exposure to the retirement sector (advantageous).
Skills and Competencies:
- Strong business acumen.
- Excellent interpersonal and organizational skills.
- Time management and attention to detail.
- Proficient computer skills.
- Honest, reliable, and adaptable.
- Innovative mindset for improving systems and processes.
- Strong communication and leadership abilities.
Work Environment:
- Hours: Must be willing to work long hours and weekends when required.
- Company Background: Fedics, part of Tsebo Solutions Group, specializes in delivering integrated workplace management solutions, including catering, facilities management, cleaning, hygiene, pest control, and more.
Equal Opportunity:
Tsebo Solutions Group values diversity and encourages applications from all backgrounds.
If you meet the qualifications and are ready for a demanding yet rewarding challenge, apply now to join the Fedics team!
