Position Title:
Store Supervisor
Company:
Homechoice
Location:
Port Shepstone, KwaZulu-Natal, South Africa
Contract Type:
Permanent
Date Posted:
15 December 2024
Job Reference Number:
HCH-2753
Company Overview:
Homechoice is a leading South African homeware retailer. For nearly 40 years, Homechoice has helped customers create beautiful homes with an innovative range of quality products at affordable prices.
Role Overview:
The Store Supervisor will be responsible for coordinating and managing all administrative procedures and systems within the store to ensure a strong internal control environment. This includes implementing policies, procedures, and conducting self-audits to uphold operational standards.
Key Responsibilities:
Operational Efficiencies:
- Plan and execute financial stock takes.
- Ensure showroom processes (inventory, receiving, and frontline) comply with legal regulations.
- Align showroom merchandise with the latest product catalogue.
- Merchandise products following visual guidelines.
- Drive sales by managing productivity across all areas of the showroom.
- Develop and implement action plans to address operational deficiencies.
Stock Management:
- Maintain optimal stock levels through efficient stock control processes.
- Oversee stock taking and inventory counts in the store.
Cash Management:
- Implement secure cash handling procedures, including counting, recounting, reconciling discrepancies, and making deposits.
- Investigate cash shrinkage, counterfeit currency, and discrepancies in safe and bank balances.
- Reduce cash exposure to mitigate risks of robberies and burglaries.
- Track cash flow between POS systems and the store safe.
People Management:
- Train staff on internal controls and store risk awareness.
- Provide coaching and guidance to enhance efficiency and ensure compliance.
Reporting:
- Deliver timely reports on the internal control framework and address identified deficiencies.
Health and Safety Compliance:
- Ensure the store adheres to all health and safety regulations.
Minimum Requirements:
- Education:
- Grade 12/Matric/NQF 4 (Minimum Requirement).
- Experience:
- At least 10 years of experience in Compliance and Administrative Management.
What We Value in Candidates:
- High energy and a positive attitude.
- Strong persuasive and negotiation skills.
- Ability to work both independently and collaboratively.
- Excellent communication skills.
- Strong analytical abilities with great attention to detail.
- Resilience and adaptability to change.
Behaviors We Love:
- Wow my customer: Deliver exceptional service.
- Walk in my customers’ shoes: Understand customer needs deeply.
- Deliver on my promises: Keep commitments.
- Deliver insight-led solutions my customers need: Offer proactive, informed advice.
- Treat the business as my own: Take responsibility and show initiative.
- Take accountability: Own outcomes and actions.
- Be curious, creative & explore opportunities: Innovate and seek improvements.
- Do it right & at the right time: Ensure quality and timeliness.
- Play as a team: Foster collaboration and support.
- Be helpful: Provide assistance readily.
- Be inclusive: Promote diversity and equity.
- Find the fun: Maintain a positive and engaging work environment.
How to Apply:
Applications for this position are now open. Please submit your application promptly to be considered for this exciting opportunity with Homechoice.
