Store Supervisor

Position Title:

Store Supervisor

Company:
Homechoice

Location:
Port Shepstone, KwaZulu-Natal, South Africa

Contract Type:
Permanent

Date Posted:
15 December 2024

Job Reference Number:
HCH-2753


Company Overview:

Homechoice is a leading South African homeware retailer. For nearly 40 years, Homechoice has helped customers create beautiful homes with an innovative range of quality products at affordable prices.


Role Overview:

The Store Supervisor will be responsible for coordinating and managing all administrative procedures and systems within the store to ensure a strong internal control environment. This includes implementing policies, procedures, and conducting self-audits to uphold operational standards.


Key Responsibilities:

Operational Efficiencies:

  • Plan and execute financial stock takes.
  • Ensure showroom processes (inventory, receiving, and frontline) comply with legal regulations.
  • Align showroom merchandise with the latest product catalogue.
  • Merchandise products following visual guidelines.
  • Drive sales by managing productivity across all areas of the showroom.
  • Develop and implement action plans to address operational deficiencies.

Stock Management:

  • Maintain optimal stock levels through efficient stock control processes.
  • Oversee stock taking and inventory counts in the store.

Cash Management:

  • Implement secure cash handling procedures, including counting, recounting, reconciling discrepancies, and making deposits.
  • Investigate cash shrinkage, counterfeit currency, and discrepancies in safe and bank balances.
  • Reduce cash exposure to mitigate risks of robberies and burglaries.
  • Track cash flow between POS systems and the store safe.

People Management:

  • Train staff on internal controls and store risk awareness.
  • Provide coaching and guidance to enhance efficiency and ensure compliance.

Reporting:

  • Deliver timely reports on the internal control framework and address identified deficiencies.

Health and Safety Compliance:

  • Ensure the store adheres to all health and safety regulations.

Minimum Requirements:

  • Education:
    • Grade 12/Matric/NQF 4 (Minimum Requirement).
  • Experience:
    • At least 10 years of experience in Compliance and Administrative Management.

What We Value in Candidates:

  • High energy and a positive attitude.
  • Strong persuasive and negotiation skills.
  • Ability to work both independently and collaboratively.
  • Excellent communication skills.
  • Strong analytical abilities with great attention to detail.
  • Resilience and adaptability to change.

Behaviors We Love:

  • Wow my customer: Deliver exceptional service.
  • Walk in my customers’ shoes: Understand customer needs deeply.
  • Deliver on my promises: Keep commitments.
  • Deliver insight-led solutions my customers need: Offer proactive, informed advice.
  • Treat the business as my own: Take responsibility and show initiative.
  • Take accountability: Own outcomes and actions.
  • Be curious, creative & explore opportunities: Innovate and seek improvements.
  • Do it right & at the right time: Ensure quality and timeliness.
  • Play as a team: Foster collaboration and support.
  • Be helpful: Provide assistance readily.
  • Be inclusive: Promote diversity and equity.
  • Find the fun: Maintain a positive and engaging work environment.

How to Apply:

Applications for this position are now open. Please submit your application promptly to be considered for this exciting opportunity with Homechoice.

 

apply here

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